Head Office
Sumitomo Fudosan Osaki Garden Tower,
1-1-1 Nishi-Shinagawa,
Shinagawa-ku,
Tokyo, 141-0033, Japan
US HQ
6400 Oak Canyon, Suite 100,
Irvine, CA 92618
United States
Support
Phone: 1-866-226-8092 (US)
Phone: 0845 301 5502 (UK)
Phone: 0044 845 301 5502 (Japan)
Phone: 1-800-613162 (Australia)
Phone: 0805542842 (France)
Phone: 0800-1844575 (Germany)
Phone: 0800 600 977 (Spain)
Email: help@sega.com (US support)
Email: help@sega.co.uk (UK support)
Email: help@segashop.co.uk (Sega shop UK)
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About Sega Corporation
In the 90s when the video game industry was just starting to take off, there was one Japanese company that was able to steal the limelight. Sega is not a new name for those familiar with some of the top arcade games. Founded in 1960, Sega has tasted success with some of the bestselling game franchises like Total War, Sonic the Hedgehog, and Yakuza. Other top franchises in the catalog include Alien Isolation, Bayonetta, Company of Heroes, Dawn of War, Endless Space, Football Manager, Hatsune Miku, Humankind, Shenmue, and Vanquish. The Tokyo-based company manages international operations through the subsidiaries and branches representing the US (Sega of America) and Europe (Sega Europe). The US headquarters is at Irvine, California.
Part of Sega Group Corporation, when the company began it was popular for the first coin-operated game called Periscope. Soon it ventured into gaming consoles and then followed it by arcade games and toys. The game developer and publisher today has development studios around the world. Some in the list include Sports Interactive, Amplitude Studios, The Creative Assembly, Hardlight and Relic Entertainment. Not just for PC, there are games developed for Android, iOS, PlayStation, Xbox One, Xbox 360, Nintendo and PSP. As for genre, you have action, adventure, aliens, arcade, football, racing, puzzle, space, virtual reality and multiplayer.
Gamers can follow all the latest releases, news and announcements on the official website. The entire catalog of games can also be accessed. If you have played them all and are looking for new releases, head to the Upcoming Games section. The game product pages on the website provides details of the gameplay, along with key features and characters. There are trailers to help you make your decision on the purchase. Most games come in different editions, offering a range of benefits. Do read the system requirements to ensure the title can be played on your PC. Sega games can be purchased at any leading retail stores or online on Xbox, PlayStation or Steam. Upon successful payment, you will get an email with option to download or activate game. The cancellation and return terms varies according to the retailer.
Sega game lovers can now wear their favourite brand in the form of apparel or accessory. The company operates an estore for purchasing a wide range of merchandise. You can shop by category or brands like Puyo Puyo, Genesis, Forces, Sonic the Hedgehog or Yakuza. Products you can shop include tshirts, hoodies, jackets, trousers, hats, phone cases, bags and collectibles (figures, games and puzzles). The Sale section displays some of the popular items you can shop on discount. Purchases on Sega shop can be done using PayPal, Visa, MasterCard or Discover. It partners with UPSP, UPS, FedEx, and DHL for shipping. Items can be shipped to all US states, Canada and other regions. You have standard as well as express shipping options. Like all ecommerce platforms, you can return an item if not satisfied with the purchase. Items however must be returned within 30 days of purchase and they must be unopened and in its original form. You can request for a Return Authorization form by reaching out to the support. For queries on game, usage or troubleshooting, you can browse the Help section of the website.