Find below customer service details of Salomon. Besides contact details, the page also offers a brief overview of the company.
Head Office
Les Croiselets
Metz-Tessy, 74996,
Annecy Cedex 9 France
Phone: +33 4 50 65 4141
Customer Service
Phone: 1 833 230 0292 (US)
Phone: +44 2035100639 (UK)
Other Contacts
Phone: +45 89880666 (Denmark)
Phone: +31 858883790 (Netherlands)
Phone: +49 8921094476 (Germany)
Phone: +33 975 183 647 (France)
Phone: +34 911231478 (Spain)
Phone: 1800 651 872 (Australia)
_____
About Salomon
Salomon is a brand popular among outdoor sports enthusiasts across Europe. Founded by Francois Salomon in 1947, Salomon manufactures and sells footwear, apparel, and sports gears and equipment. The brand, with headquarters at Annecy, France, operated as a subsidiary of Amer Sports until last year. In 2019, a consortium led by China’s Anta Sports Products acquired Amer Sports for 4.6bn Euros.
The French Alps is not only known for its breathtaking views, but also the summer and winter activities like skiing, hiking and snowboarding. Those who enjoy the nordic and alpine skiing prefer Salomon for footwear or apparel. Additionally, Salomon’s catalog includes equipment designed for mountaineering, hiking and snowboarding. The mountain products are known for its ruggedized design, performance and durability.
Across France, you can find Salomon stores at Annecy, Paris, Toulouse, Bordeaux, Chamonix and Troyes. There are also stores across US, Canada, China, South Africa, Italy, Spain and Germany. The stores showcase the latest and exclusive range of products. There are also experts to help you with questions on make or usage. Locate a Salomon store nearest to your address using the store locator online. If you want to shop at the comfort of your home, shop on the website by keyword or category. You might not be able to test the product or interact with an expert, but there are return policies to ensure you are fully satisfied with your purchase online. Salomon operates several estores targeting users from specific regions. You can choose your location from the drop down at the bottom of the website.
Internet shoppers can find the latest and trending Salomon products on the homepage. The Promotions section lists the end of season sale products and discounted shoes and clothing. You can shop for shoes and clothing for men, women and children. The subcategories include shoes (running shoes, trail running shoes, hiking shoes, casual shoes, winter shoes, sandals), clothing (jackets, tops, pants, shorts, tights), bags (trail running packs, backpacks, sport belts, sport bags, equipment bags), protective/goggles (helmets, goggles), alpine equipment (skis, boots, bindings, poles, accessories), nordic equipment and snowboard equipment. All Salomon products carry a warranty of 2 years. The ski pants and jackets carry 3 years of warranty. The complete warranty document can be found on the website.
Shopping on Salomon can be done using Visa, MasterCard and PayPal. You can view orders and track status by signing into your online account. Shoppers can opt between standard and express delivery. While standard delivery is free, orders placed for express shipping will carry additional costs. The details are revealed during checkout. Ordered the wrong product? Salomon offers a 14 day return policy (for US customers). Other locations customers enjoy a return window of up to 30 days. You must return the product in its original condition for full refund. All refunds are processed within 48 hours. Register for the Amer Sports Pro Club to enjoy member-only exclusive access, extra discounts and other perks. For complaints or queries on store locations, warranty, refund, career, or others, reach the Salomon support.
