Robi Head Office
53 Gulshan South Avenue
Gulshan 1, Dhaka-1212
Bangladesh
Phone:+88 02 9887146-52
Robi Customer Service
Phone: 123 (from Robi number)
Phone: 01819400400 (other phone)
Email: 123@robi.com.bd (general)
Email: corporate.help@robi.com.bd (corporate queries)
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About Robi Axiata Ltd
Beginning operations in the year 1997, Robi today is among the leading telecom operators in Bangladesh, with more than 24 million subscribers across the country. A joint venture between Axiata Group Berhad of Malaysia and NTT DoCoMo Inc. of Japan, Robi proides fixedline, mobile and data services on its advanced GSM network. Before ‘Robi’, the company managed its operations under Aktel, a subsidiary of Telekom Malaysia International (Bangladesh).
Prepaid and postpaid users have a broad range of packages to choose from when using Robi. The prepaid plans include Mini Bundle, Unlimited FNF, Damal Samal 22, Taurnno 26, Anona 27, Muhurto 31, among others. The Mini Bundle provides affordable call rates, along with free data and SMS. The value added services include balance transfer, call block, call waiting, missed call alert, MMS, phone backup, SMS & messaging, games and apps. Prepaid users can top up or recharge their number using Robi’s kiosk machines, scratch cards, at affiliated retail stores or online using Visa, MasterCard and net banking.
For postpaid users, though the connection is free there is a security deposit that must be made for a new connection. There are also packages tailored for more calls or extensive browsing. That is not all, Robi’s internet and wifi packages are worth the try. The third generation 3G technology ensures you have access to high speed internet, can make video calls and enjoy live TV. Robi 3G services will be soon available in every part of the country.
For more information, visit the website or speak to a Robi customer service representative. You can also visit one of the nearest store to your address. The website also lists the many Robi offices across Bangladesh, whether Dhaka, Chittagong, Khulna, Rajshahi, Sylhet, Barisal or Rangpur.
