Head Office
Reliance Jio Infocomm Ltd
9th Floor, Maker Chambers IV, 222, Nariman Point,
Mumbai – 400 021, Maharashtra
Customer Service
Phone: 1860-893-3333
Phone: 1800-889-9999
Phone: 1800-890-8900
Phone: 1800-890-9999 (LYF Smartphone & JioFi)
Email: care@jio.com
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About Reliance Jio
Reliance Jio is a popular mobile telephone and broadband service provider founded in 2015. Operating as a subsidiary of Reliance Industries, Jio operates from its headquarters at Navi Mumbai, with offices across all major cities. When it was launched, Jio offered the lowest data and voice rates in the world. It also has the largest fiber optic network in India and operates on latest 4G LTE technology. It also supports Voice over LTE (VoLTE) and is 5G, 6G ready. The 4G network currently covers more than 18,000 cities and 2 lakh villages. Jio is working on bringing the most affordable smartphones in the market. It’s LYF devices and JioFi personal routers are already a hit. Applications preloaded on the LYF devices include MyJio, JioChat, JioMoney, JioNet, JioTV, JioMusic, JioSecurity and JioCloud.
For a new connection, users can visit nearest Jio store with valid documents and complete the formalities. Existing customers can look for prepaid or postpaid plans on the website. The prepaid plans start for as low as Rs 20. The postpaid connections also come with an array of options. While all plans allow free local/STD calls and roaming, the data for Internet and daily limit varies with each plan. There is JioFi device for staying connected while on the go. With JioFi, users can watch special shows or listen music on any device. JioFi can be ordered online using debit/credit card. It carries a warranty of 1 year. Users enjoy blazing fast internet, allowing HD video and voice calls and best in class battery. You can connect up to 10 devices.
On the apps section on the website you will find all the important Jio apps you can install for Android or iOS devices. MyJio is the app you need to recharge Jio number, view real time balance and manage multiple accounts. There is JioChat for enhanced messaging, high quality voice and video conferencing. JioTV allows users to watch live TV channels and past 7 days programs. It offers instant access to widest range of TV channels. For digital payments, you have JioMoney. It allows you to make payments faster and make bookings. For queries on Jio plans and offers, troubleshooting, Jio services or apps, you can visit the Support section of the website. For more information or queries on new connection, activation, bill payment, prepaid top up card, refund, cancellation, or others, reach the Reliance Jio customer service.
