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Contact of PUBG Mobile game support

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Contact PUBG Mobile: Find below customer service details of PUBG Mobile app, including phone and email. Besides contact details, the page also offers a brief overview of the game.

Head Office
Tencent International Service
10 Anson Road
#21-07 International Plaza
Singapore, 079903
Singapore

Support
Email: [email protected] (general)
Email: [email protected] (corporate partnership)
Phone: 0755-83765566 (Tencent customer service – China)
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About PUBG Mobile
PUBG Mobile has been one of the popular and downloaded mobile games recently. PUBG, which stands for PlayerUnknown’s Battlegrounds, was launched in 2017 and is available on desktop, iOS and Android platforms. Created by game developer Brendan Greene, the game has been installed more than 100 million times on Android devices worldwide. The addictive game can be played solo, as duo or with a group of up to four players. All PUBG events and player streams are found on the official YouTube and Twitch channel.

The game begins with the player being parachuted out of a plane on to an island with no weapons or gear. They could land on different geographical terrains. A user will be pitted against 100 people (can be individuals or teams). Winners receive the title ‘winner winner, chicken dinner’ and an in-game currency. Part of China’s Tencent Holdings, PUBG currently boasts of 200 million daily active users worldwide. The game has been banned in some Indian cities for its violent nature and negative influence on children. The controversial game later applied digital lock for users under 13 years of age. The popular Battle Royale game comes with incredible HD graphics, 3D sound, mobile controls and training modes.

New users can download the game on the official website by choosing the respective smartphone OS. Also follow all news and updates online. Players can unlock Battle Points, cosmetic rewards with free or Elite Royale Pass. For each season, the rewards and levels vary. Both free and elite players get Daily Missions and Challenge Missions to complete. These missions when completed earn them Royale Points. Elite members not only get extra rewards but also enjoy clothing skins and related game enhancements. For more information or queries on registration, technical help, in-app purchases, or others, reach the PUBG support.

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13 Comments

  1. My account is banned for no reason. I have not used any hack. I have given 200+ mails to pubg. I have given a lot of importance to game and spend a lot of time and money and after becoming Pro I got so much reports and Tencent ban my pubg id. I use no lag file on android for no lag through which my account go for 7 days. I got 10 year ban. You can also check my K/D ratio and kills in matches and in tdm also.

  2. My account is banned for no reason. I have not used any hack. I have given 200+ mails to pubg. I have given a lot of importance to game and spend a lot of time and money and after becoming Pro I got so much reports and Tencent ban my pubg id. I use no lag file on android for no lag through which my account go for 7 days. I got 10 year ban. You can also check my K/D ratio and kills in matches and in tdm also.

  3. I am unable to login to my account it’s showing your account has been disabled for violations of pubg mobile guidelines but I had not done anything wrong on my account I follow every guidelines and terms carefully. thankyou . Please help me

  4. Hi, I had 625 UC or more in my pubg account until yesterday, when I opened the account today, I saw that it is 125 UC, that is, 500 UC has been stolen. This means that Pubg game is not safe or to say that What happened to my 500 UC?

  5. I have been banned for 10 years for no reason i have not played with hackers nor used any 3rd party apps im
    playing from season 5 and in each season my kd is less then 3.5. since season 5 i have collected my precious items and legendary gun skins. But
    yesterday i switched from mobile to gameloop (VPN). But then when i logged in my pubg mobile acc linked from my gmail and
    Facebook it showed “ your account Has been frozen due to abnormalities found in ur VPN…will unlock after 10 years i didn’t do anything
    which will violate any game rules. I have spent 10k UC in the game. Im a legit player.

  6. My account has been disabled and it was using by others they are playing games too hw can I get back my account without lost of any data plz help me out in bringing my account back without getting it’s data lost
    Thank you I hope u will solve my problem soon

  7. I cannot log in to my account. It shows that your account has been disabled for violations of pubg’s mobile guidelines, but I did nothing wrong in my account. I follow all rules and terms carefully. There must be some confusion here. thanks

    • My account has been banned without any reason i am not using any type of hack and 3rd party application…using VPN only for logging to my account. Got banned for no reason known.

  8. Rajesh96638 Reply

    I am unable to login to my account it’s showing your account has been disabled for violations of pubg mobile guidelines but I had not done anything wrong on my account I follow every guidelines and terms carefully. thankyou .

  9. I am unable to login to my account it’s showing your account has been banned for violations of pubg mobile guidelines but I had not done anything wrong on my account I follow every guidelines and terms carefully. thankyou .

  10. Prakash Shrestha Reply

    I am unable to login to my account it’s showing your account has been banned for violations of pubg mobile guidelines but I had not done anything wrong on my account I follow every guidelines and terms carefully. thankyou .

  11. Munna shak Reply

    I am unable to login to my account it’s showing your account has been banned for violations of pubg mobile guidelines but I had not done anything wrong on my account I follow every guidelines and terms carefully. thankyou .

  12. Vishal parmar Reply

    I am unable to login to my account it’s showing your account has been disabled for violations of pubg mobile guidelines but I had not done anything wrong on my account I follow every guidelines and terms carefully. thankyou .

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