Contact Pret A Manger: Find below customer service details of Pret A Manger, including phone and email. Besides contact details, the page also offers a brief overview of the popular sandwich chain. Reach the customer service below for support, complaints or feedback.
Head Office
Pret A Manger
75B, Verde,
10 Bressenden Place,
London SW1E 5DH
Phone: 020 7827 8000
Support
Phone: 0345 205 0000 (UK)
Phone: 646-728-0505 (US)
Phone: 25200445 (Hong Kong)
Email: [email protected] (UK delivery queries)
Email: [email protected] (franchise queries)
Email: [email protected] (for jobs)
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About Pret A Manger
Pret A Manger is a sandwich and coffee shop chain founded by Jeffery Hyman in 1983. First opened in London, Pret A Manger today is found across 450 locations. Besides UK, the shops are found across US, Hong Kong, China, France UAE, Denmark and Singapore. The stores, mostly found on high streets and sidewalks, sell sandwiches, salads, soups and snacks to more than 300,000 customers each day. Locate a Pret nearest to your address on the link here. You can find a store by street name or zip code.
Pret’s menu includes sandwiches, soups, baguettes, salads, wraps, fresh fruit and snacks. Popular items under sandwiches include Avocado Toast, Balsamic Chicken & Avocado, California Club, Chicken & Bacon, Classic Cheddar & Tomato, Egg Salad Toast, Maine Lobster Roll, Pret’s Tuna Salad and Pret’s Egg Salad & Arugula. Under baguettes, you have Artichoke Caprese Artisan Baguette, Chicken Caesar & Bacon On Artisan, Chicken Mozzarella, Chicken Pesto on Artisan, Pret’s Ham & Cheese and Pret’s Caprese Baguette. The wraps include Avocado & Toasted Pine Nut Wrap, Bang Bang Chicken Wrap, Falafel & Hummus Wrap and Spicy Chicken & Avocado Wrap. Other interesting items include omelets, croissants, bagels, brewed coffee, ice tea, among others.
For those in the UK, Pret allows to order food online using major credit cards. Pret Delivers site will automatically check if delivery is possible in your location before confirmation. If you are regular to Pret, register for Pret Card and load amount to it any time. Members can sign into account to see balance or load more cash. Interested in working with Pret? Pret is a fun place to work and offers a number of career options, from being a team member to becoming leader and manager. Employees enjoy special benefits, bonuses, healthcare and more. For more information or queries on locations, menu, online ordering, career/jobs, or others, reach the Pret A Manger support.
I have enjoyed going to my local Pret for lunch since it opened. As I don’t drink tea or coffee, am diabetic so can’t drink sugary drinks and don’t like “diet drinks”, I usually drink fruit juice (but not too much). I was pleased to discover Pret did some nice canned fruit drinks with “absolutely nothing nasty added” so went in often to get these. When I went in yesterday I found the shelves full of Diet Coke instead, which I thoroughly dislike. A staff member told me “the drinks have been changed”. What a shame! Now I have no reason to go there. They’re the same as every other snack shop.
I had the displeasure of visiting the Horsham Pret branch today. Most of the staff were off-hand and unsmiling and I was made to feel that customers were a nuisance!
May I suggest that they are all made to visit the Crawley branch a few miles away where they might learn some customer service as the staff there are always pleasant, helpful!
I was having my breakfast in newly open large Pret just by Trafalgar Square and it was a horrible experience. The service was really bad to compare to other Pret branches – have not been given the tissue even after asking (in other branches given without asking with my breakfast baguette) and referred to help myself with tissues by the door (I was eating in). The music was horrible and really to loud. First thing in the morning you just don’t want before listen to this loud, banging music. Could not even to read my paper, it was just to loud and annoying. Why would you need to put such a loud music in the early morning? I had very unpleasant stay there and probably won’t come in the mornings there again even I work near by and would convenient to pop to this caffe. Probably the manage is very young in this branch and are not able to manage and train staff, to create a pleasant atmosphere in this new, nicely decorated branch.
Hello, I tried to get a sit-in drink at two city of London Pret’s last week and neither of them stock proper cups – the only possibility was a disposable plastic cup. Come on Pret – you can do better than this. I didn’t have my reusable cup with me so I didn’t have a hot drink on a cold day. Please – I’ve already boycotted your sandwiches due to plastic packaging – don’t let your disregard for the planet make stop having tea!!
I look forward to a response,
Best wishes
Rebecca
I would just like to thank a member of staff at Eurostar Departure Lounge who was very kind to a distressed traveller on Sunday 12th May at around 07:35. I believe that her name is Vera and she deserves a special mention as she went above and beyond at a very busy time.