Find below the customer service details of Petco Park, San Diego. Besides contact details, the page also offers a brief overview of the ballpark.
100 Park Blvd
San Diego, CA 92101
Phone: 619-795-5000 (general)
Phone: 619-795-5555 (tickets)
Phone: 619-795-5060 (suites)
Email: [email protected] (suites)
Email: [email protected] (tours)
Email: [email protected] (feedback)
About Petco Park
Petco Park is a baseball stadium in San Diego, California, serving as the home ground to MLB’s San Diego Padres. Opened in the year 2004, the stadium regularly hosts baseball, soccer, golf and rugby. It is also a popular entertainment venue, hosting concerts year round. Petco Park has a seating capacity of 40,200. Also home to NCAA’s Holiday Bowl, Petco Park is located in the downtown area and can be accessed through bus, cab, train (Coaster) or trolley. The 10th Av & Park Bl (Petco Park), 12th & Imperial Station and 12th & Imperial Transit Center are the closest stations to the park. If taking the bus, look for connections on 12, 901 and 929. The option for pre-paid parking is available for fans on match days. There are more than 30,000 parking spaces available around the park. Preferred parking locations include Premier Lot, Tailgate Park, Padres Parkade, Park 12, Horton Plaza Garage, San Diego Convention Center and Bayfront Hilton Garage. Prepaid parking is available for most of these garages.
Visiting Petco Park for first time? For best seats, access the seat map published on the website showing the seating options, premier seats, VIP tables, scoreboard and the entrances. Tickets for games can be purchased by telephone or via the website. The Box Office is open Monday to Friday from 10am to 5pm on non-game days. The gates open to guest 90 minutes before first pitch. Season ticket members can access 2 hours prior to first pitch through the designated gates. Not a season ticket holder? Enquire for the Padres Season Ticket Membership for best seat locations during the games. Current membership plans include Platinum (includes every home game), Gold, and Blue. As a member, you enjoy a range of benefits including postseason ticket priority, free MLB.TV subscription, dedicated entry gates, access to member events, and discounts at concession stands and team store. Can’t make it to a game? You can sell your ticket on StubHub and get paid by PayPal or credit to Padres account.
For those looking for a premium seating experience, the options include Cutwater Coronado Club, The Gallagher Chairman’s Club, 1st Base VIP, Blue Shield Home Plate Club, Home Plate Box Seats, Compass Premier Club Loge Box, Terrace Luxury Box, 3rd Base Coach’s Box and Terrace Tables. Most of the VIP seats come with access to exclusive club, fully cushioned seats, incredible views and all-inclusive food and beverages. For those going in a small or big group, there are private suites available overlooking the Petco Park. There are suite options for a group of 8-12, 20-30 and 40+ persons.
Visitors to the park can approach the Guest Service Center located near Sections 108, 135, or 303 for any assistance. To report lost and found items, you can reach out to the Main Guest Services Center on the Main Concourse. According to the website, lost articles will be held for up to 30 days. If visiting Petco Park for the first time, note that you are prohibited from bringing backpacks or large bags, bats, sticks, firearms, drones, fireworks, glass containers, laser pointers, lawn chairs, selfie sticks, umbrellas and skateboards. There is an information guide published online with more details. During your visit, also add the park tours to your to-do list. There are daily tours that you can book for behind the scenes tour, including visit to Press Box, field, Padres Hall of Fame and luxury suites. The ticket rates vary for adult and children.