Head Office
Papa John’s International, Inc.
P.O. Box 99900
Louisville, KY 40269-9990
Customer Service
Phone: 877-547-PAPA
Phone: 877-547-7272
Phone: 1-877-850-1977
Email: giftcards@papajohns.com
Email: enquiries@papajohns.co.uk (UK queries)
International Support
Phone: 19277 (Egypt)
Phone: 4447579 (Turkey)
Phone: 887-7272 (Philippines)
Phone: 400-810-7272 (China)
*more numbers available on the website
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About Papa John’s Pizza
Papa John’s Pizza is an American pizza chain founded by John Schnatter in 1984. The pizza chain operates in over 5,200 locations in 45 countries, with headquarters based at Kentucky, US. The company employs more than 20,000 around the world. Pizzas can be ordered at store or online on the website. Papa John’s Pizza has a wide network of restaurants that not only are company-owned but also stores that are operated through franchise. The network includes US, Canada, Colombia, Mexico, France, Ireland, Russia, Spain, Turkey, UK, Bahrain, Dubai, Egypt, Israel, Kuwait, Qatar, Saudi Arabia, China, Philippines, South Korea, among others. To locate a Papa John’s Pizza restaurant nearest to your address click here. You can enter your postcode to find your nearest store and start ordering.
The Offers section on the website lists pizzas that you can get on a discount. All special promotions and exclusive deals are listed there. The menu for guests in the US include pizzas like Dual Layer Pepperoni, Bacon Cheddarburger, Cheese Pizza, Pepperoni Pizza, Garden Fresh, Spicy Italian, Spinach Alfredo, BBQ Chicken Bacon, Sausage Pizza, Italian Sausage, Chicken & Veggie Pizza, Hawaiian Chicken Pizza, Chicken Cub, Egg and Cheese, Hawaiian, Hearty Italian Meats, Pepperoni Speciality, The Fiesta, among others. You can create your own pizzas by suggesting the preferred crust, cheese, sauce and toppings. The toppings can be anchovies, bacon, beef, black olives, parmesan, green olives, Italian sausage, jalapeno, mushroom and onion.
For sides and desserts you have Bacon Cheddarsticks, Garlic Knots, Cheesesticks, Breadsticks, Bacon Cheddar Stuffed, BBQ Wings, Honey Chipotle Wings, Italian Sandwich, Calzone, Mozzarella Sticks, cookies, and brownies. The nutritional information of the items are published on the website.
Note that the menu items differ according to region. The country-specific websites will have details on items on menu, online ordering and other information. When ordering online, you can choose the preferred pizza, select crust, and add toppings. Payment for pizzas can be made using Visa or MasterCard. You will get a confirmation message on successful payment. Have a special occassion coming? Purchase Papa John’s gift cards online to give friends or family. The gift cards are also available at Papa John’s restaurants, Walmart and other retail locations. You can check the card balance online.
If you are regular at Papa John’s, register for Papa Rewards loyalty program to earn and redeem points. Members can use the reward points for pizzas or sides. Points are valid for 3 months. Looking for a career with Papa John’s? You can explore the work culture, job openings and benefits on the Careers section. Are you a business owner or looking for ideas? Papa John’s is open to new restaurant owners entering it’s franchise business. Complete the online form to make a franchising enquiry. All franchisees get training and support on a regular basis. For more information or queries on locations, online ordering, gift cards, career/jobs, franchise registration, or others, reach the Papa John’s support.
The website does not work. It won’t let me change from pickup to delivery. It won’t let me enter my delivery address. It shows a blank screen. It won’t let me change stores. I only downloaded the app as a surprise for my neighbor.
The store, Merrillville Indiana, was very helpful & understanding. My problem is that using the T-mobile coupon code did not go through, so it was not applied to my order. Tried talking to customer care & that person was not helpful at all in the beginning. It is frustrating that the money can be taken out right away yet it can not be returned right away the same way it was taken. So that means you get my money and I have to wait for the return 5-10 business days later. Most customers do not have extra money sitting in their accounts to wait on a refund.
I am very disappointed in the way the 19th Fargo North Dakota location handled my order. I waited for an hour and gave them a call and they would not answer the phone all they do is pick it up and hang up without talking to me. So I decided I would go over there and found out that my order was already sitting on my front step cold and wet because it was sitting in snow. When I went over there to confront her the star was already closed and she refused to come to the door and when I asked for a refund all she did was give me the middle finger several times. I would like some compensation for the rudeness and a refund of my pizza.
I have been very dissatisfied with your products and customer service. First, I ordered pizza and of course I received the second pizza for free. It was discussing and went in the garbage. Second, I ordered wings and I had to repeat my address 3 times because the girl taking my order did not speak fluent english. Then, the same with the delivery driver. Repeated my address 2 times. I will never order anything from this pizza place again. You might want to hire employees that can understand english.