Contact The Palace of Auburn Hills: Find below customer service details of Palace of Auburn Hills, Michigan. Besides contact details, the page also offers an overview of the stadium and its services. Reach the Palace of Auburn Hills customer service below for queries, complaints or feedback.
Office
6 Championship Drive
Auburn Hills, MI 48326
United States
Directions: Google Maps
Phone: 248-377-0100
Customer Service
Phone:Â 248-377-8240 (Guest Services)
Phone:Â 1-800-745-3000 (tickets)
Phone:Â 248-377-8477 (suites)
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About The Palace of Auburn Hills
The Palace of Auburn Hills is a multi-purpose stadium located in Auburn Hills, Michigan. Opened in the year 1988, The Palace can accommodate up to 23,000 visitors and is home of NBA’s Detroit Piston, WNBA’s Detroit Shock, International Hockey League’s Detroit Vipers and Continental Indoor Soccer League’s Detroit Safari. In addition to basketball and hockey, the venue is a premier place for concerts, trade shows and special events. Managed by Palace Sports and Entertainment, The Palace has undergone renovation and upgrades for more than $141.5 million. The 570,000 square foot facility has close to 170 suites.
Tickets for upcoming games can be brought at the Box Office. The main Box Office is located in the Atrium entrance, on the West side of the building. The Box Office is open Monday to Friday, 9am to 6pm and Saturday, 9am to 4pm. Tickets can also be purchased at Ticketmaster centers or on the website using Visa, MasterCard and American Express. For season tickets, reach the individual teams. The Palace has disabled seating and wheelchair assistance. Assisted Listening Devices are also available free of charge. Reach the Guest Services offices for further assistance.
As for parking, The Palace has some 8,400 parking lots on site. There are four main entrances to the parking lots. The South Drive is the busiest entrance to the venue. If looking for premium seating options, The Palace suites offer just that. The suites come with flat screen TVs, personal climate control, private restroom, dedicated suite attendant, plush seats and in-seat catering. For more exclusive privileges and benefits, explore the membership opportunities. The Presidents Club has the largest suites at The Palace. It can host 25-40 people and comes with all-inclusive food and beverage. Other options include PNC Courtside Club, United Shore Club West, Meade Lexus Club and Chairman’s Club.
Fans of Pistons can find merchandise at stores inside the arena. You can even visit the website here to purchase hats, jerseys, t-shirts, jackets, accessories, among other items. Purchases can be done using major credit cards. For more information or queries on upcoming games, tickets, parking, lost and found items, or others, reach The Palace customer service.
