Contact American Airlines Center: Find below customer service details of American Airlines Center, Dallas, including phone and email. Besides contact details, the page also offers an overview of the stadium and its services. Reach the American Airlines Center customer service below for queries, complaints or feedback.
Office
2500 Victory Avenue
Dallas, Texas 75219
United States
Customer Service
Phone:Â 214-665-4299 (feedback)
Phone:Â 214-665-4535 (Guest Services)
Phone:Â 214-665-4825 (Lost &Â Found)
Phone:Â 214-665-4797 (Box Office)
Phone: 1-800-745-3000 (Ticketmaster)
Phone:Â 214-747-MAVS /6287 (Dallas Mavericks)
Phone:Â 214-GO-STARS /467-8277 (Dallas Stars)
Email: [email protected] (parking)
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About American Airlines Center
American Airlines Center is a multi-purpose venue opened in the year 2001. It is located in Dallas, Texas and boasts of a seating capacity of up to 21,000 visitors. Built at a cost of $420 million, the venue is home of NBA’s Dallas Mavericks and National Hockey League’s Dallas Stars. In addition to basketball and hockey, American Airlines Center is a premier place for concerts, live entertainment and special events.
Tickets for ongoing games can be purchased at the Box Office located on North Houston Street. The Box Office is open from Monday to Saturday, 10am to 5pm. To those who want to avoid the queues, reserve a ticket online on Ticketmaster. On the ticketing platform you can view/download your tickets any time and even renew and resell tickets. American Airlines Center is designed to be fully accessible for mobility impaired. If you would need assistance, reach the Guest Relations at Plaza Concourse or Terrace Level.
Prohibited items at American Airlines Center include large bags, cans, outside food, professional cameras, fireworks, noisemakers, flags/banners, weapons and other items deemed inappropriate. As for parking, there are over 5,000 parking spaces available for visitors. Parking lots open two hours prior to events. You have the Lexus Garage, Silver Garage, among other parking lots around the stadium. Visit the website or speak to a customer service agent for pricing, directions and other details.
For those looking for premium seating options, you can purchase a luxury suite at American Airlines Center. Suite holders receive tickets to games, concerts and events. Other benefits include guaranteed suite for Mavericks and Stars games, right to purchase unique sporting events, VIP parking, private entrance, HDTV screen, concierge service, personal suite attendant, catering, fully equipped kitchen and access to executive meeting rooms.
In addition to that, you have the Service King Theater Boxes that offer semi-private areas, access to private club, all-inclusive food and beverage, Theater Box attendant service, among other benefits. Ask for the Platinum Premier Season Tickets to purchase tickets in advance to playoff games and access to Platinum level restaurants. For more information or queries on upcoming events, tickets, cancellation, lost and found items, or others, reach the American Airlines Center customer service.
