Find below the customer service details of Noise, India. Besides contact details, the page also offers a brief overview of the audio accessories company.
Head Office
Nexxbase Marketing Pvt Ltd
Unit 30/31A, Tower B1,
Spaze I-Tech park, Sohna Rd,
Gurugram, Haryana 122001
Customer Service
Phone: +91-88-82132132
Email: [email protected]
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About Noise
The ‘Make in India’ initiative has clearly bolstered the startup scene and strengthened manufacturing across multiple industries. One such to benefit is Haryana-based audio accessories company Noise. Launched in 2015, Noise is popular as a wearables company that creates products that combine superior aesthetics and technology. Headquartered in Gurugram, Noise was founded by brothers Amit Khatri and Gaurav Khatri. The duo initially made accessories for smartphones, but soon expanded into wearable technology. Their first product was earbuds, which was named Noise Shots and were sold online via Amazon and Flipkart. Today, the company boasts an impressive catalog that includes smart wearables, action cameras, portable speakers, Bluetooth headphones and wireless chargers. As of June 2020, Noise was one of the leading brands of smartwatches in India. It is also counted among the top 5 brands in India as far as wireless earphones are concerned. Noise has also been listed as the “best-selling brand” on both Amazon and Flipkart for four years in a row. Noise has received a fair share of press coverage for its exemplary rise.
The consumer electronics brand has introduced high feature-packed smartwatches in the market. ColorFit Pro 3, Pro 2, Nav, NoiseFit Evolve, NoiseFit Endure and NoiseFit Fusion are some of them. The brand also sells wireless earbuds, Bluetooth neckbands, headphones and speakers online. Products include One Headphones, Defy ANC Headphones, Tune Charge, Tune Active Plus, Tune Active, Tune Sport 2, Tune Elite Sport, Tune Lite, Buds Solo, Buds Pop, Shots Neo 2, Elan ENC Earbuds, X1 Air 2, Shots Beat, Shots Nuvo, Shots Ergo, and Vibe 5W Speaker. You can purchase these products on the official website or on ecommerce channels. Payment for purchases online can be made through a safe, encrypted page. Payment modes on Gonoise.com includes debit card, credit card and digital wallet. The company delivers its products across India and does not charge a shipping fee. They also have a friendly return and refund policy. The brand will provide you with a refund or a replacement, but you will have to request it within one day of receiving the product. This however varies if purchasing on Amazon or Flipkart. Note that if the product does not reach you in a specified period, the full amount will be refunded into your account. If you wish to cancel the order, you can simply fill out a contact form. In case you wish to cancel your order at a later stage, you can simply refuse the delivery, it will lead to automatic cancellation of your order.
It must be noted that customers are required to register their products for warranty. To do so, they will need to fill out a warranty-enabling form. The brand operates multiple service centres, which can help a customer with the post-purchase services, or customers can also lodge a complaint on the website. The brand has a strong social media presence. Noise is available on Facebook, Instagram and YouTube. They have a combined following of over 1 million across Facebook and Instagram. For queries or complaints on payment, refund, cancellation, shipping or warranty, reach out to the Noise customer support team.
