Movistar Mexico Head Office
Calle Prolongación,
Paseo de la Reforma 1200, piso 18,
Col. Cruz Manca,
México, Distrito Federal, Mexico
Movistar Mexico Customer Service
Phone: * 611 (from Movistar phones)
Phone: 01 800 888 8366 (others)
Email: grandesclientesmx@telefonica.com
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About Movistar Mexico
Movistar is a leading telecommunications brand in Mexico with over 24 million subscribers. Operating as Telefónica Móviles México, S.A. de C.V., the brand provides services such as fixedline, mobile, data and internet. Founded in 1998, Movistar is currently the second largest operator in Mexico, with a wide network coverage using GSM, 2G, 3G and 4G technologies.
Movistar offers various prepaid and postpaid plans, with each offering unique voice benefits and internet data. Prepaid users can recharge their number online. As for postpaid users, the website allows one to view or download bills, or even make a payment using credit cards. Subscribers also enjoy a range of features for messaging, entertainment, games and social networking. As for internet, the 3G and 4G networks ensure one enjoy an enhanced browsing experience.
For more details on the products and services visit the website or speak to a Movistar customer service representative. For complaints or queries on new connections, payment and others, one can also visit the nearest store or service center. Did we mention? You can also buy devices and subscribe to a plan on the website without having to go through the hassles of travel.
I live in Baja California and have an AT&T American/Mexican plan. Somehow Movistar interrupts my calls before they even ring. WHY is Movistar on my phone??
Hi Movistar Team,
My mobile number is 3321369945. I recharged with 100 pesos on November 20th. An on November 30th no calls going from my phone. It’s stating no balance to make a call. Earlier for 100 pesos i got one month validity. Later it changed to 23 days. Did you make it less than 10 days now. If yes, I will change the provider to any other company. Please let me know the details before i quit. Thank you for your understanding.