Find below the customer service details of Mouser Electronics. Besides contact details, the page also offers a brief overview of the distributor of semiconductors and electronic components.
Head Office
Mouser Electronics
1000 North Main Street
Mansfield, TX 76063
United States
Support
Phone: +1 800-346-6873 (US)
Phone: +44 0 1494-427500 (UK)
Phone: +33 5 55 85 79 96 (France)
Phone: +49 0 89 520 462 110 (Germany)
Phone: +852 3756-4700 (Hong Kong)
Phone: +91 80 4265 0000 (India)
Email: [email protected]
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About Mouser Electronics
Mouser Electronics is a global distributor of semiconductors and electronic components. Headquartered at Texas, US, it was founded by Jerry Mouser in 1964. Though originally it began in California, it moved to Texas as part of its expansion plan. With the first international office in Shanghai in 2008, the company gradually expanded to other cities worldwide. Today, it has 27 offices around the globe and is one of the largest electronic components distributors.
In 2013, the Electronic Components Industry Association presented the company with the “Electronics Choice Industry Award for Community Activism – Social or Educational Cause,” and connector manufacturer Harting presented the company with awards for “New Customer Growth” and “New Product Growth” in the same year. In 2020, Mouser was named Molex’s “eCatalog Distributor of the Year” globally, as well as in the Americas, Europe, and Asia.
The website of Mouser has millions of products from over 1,200 brands. To view the manufacturers, you simply have to visit the official website and click on the Manufacturers option at the top. Once you see the list, you can click on any of the names to see the product line and additional resources. You can do this for every brand listed on the website.
If you are not so much into names and do not like to go after brands, you can shop by products. This seems like a practical option for many. Anything that you require related to wires and computers, you’d be able to find here. From different sensors, connectors, wires, and cables to different tools, industrial automation equipment, LED lighting, and accessories- the options are endless. There is also a category called ‘newest products’ where you can browse all the latest arrivals.
Mouser is a member of ECIA (Electronic Components Industry Association) and ECAS (Electronic Components Application and Supply Chain Branch of CIITA). As a result, it adheres to providing factory-warranted, first-quality, authentic components while delivering the best customer experience.
The best thing about Mouser that allows them to have thousands of customers across the globe is their order method. Although they have an official website, you can place an order via e-mail, phone call, or fax. The email and the website are available to accept orders all day throughout the week. The phone and fax orders can be placed from Monday to Friday during normal business hours.
Mouser is known for same-day shipping. So, you can expect your order to be shipped the same day or by the next day. It will take an additional three to four days for the order to arrive. Shipping rates can be calculated after adding all products to the cart. The order you place can also be tracked with the order ID which you will receive once the order has been shipped.
All products bought from Mouser can be returned within 30 days of the shipping. However, items labeled “NCNR”, “Non-Cancelable/ Non-Returnable” (“Non-Standard Products”), Downloadable Software (“Digital Delivery”) cannot be returned under any circumstances. Make sure you return the product in the original packaging.
Mouser accepts more than thirty-five different currencies. US residents can enjoy Cash on Delivery on certain shipments depending on the carrier. Businesses, schools, and agencies buying products in bulk can avail of NET terms. This allows you to order now and pay later. Mouser also accepts bank transfers and credit cards. The website of Mouser is user-friendly and has all the detailed information. So, you can browse through all information before you make your first purchase on Mouser.
