Head Office
Mattel, Inc
333 Continental Boulevard
El Segundo, CA 90245
United States
Customer Service
Phone: 1 800 524 8697 (support)
Phone: 310 252 2000 (corporate)
Email: service.mattel.com (support)
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About Mattel.com
Mattel is one of the strong portfolios in the world of children and family entertainment franchises. This leading global toy company creates both experiences and products that entertain, inspire, and help in the development of children through play. Some of the most iconic toy brands that are associated with Mattel include Fisher-price, Hot Wheels, Barbie, UNO, American girl, Thomas & Friends, and MEGA. The company has got ownership of some well-known intellectual properties consisting of renowned global entertainment companies. Mattel is currently operating in 35 locations, and the products from the company are available in as many as 150 countries. Mattel’s collaboration with some of the world’s largest retail and e-commerce companies has made the market penetration smooth, and customers can have access to the products from any part of the world.
The American multinational, Mattel, dates to 1945 with its headquarters located in El Segundo, California. Mattel holds the spot of the world’s second-largest toymaker in terms of accumulated revenue. The company was ranked 575 on the fortune 500 List in 2019. Total operating income calculated in September 2019 was US$168.54 million, and revenue stood around US$ 1.40 billion. As of now, Mattel employs 25,800 people in its three divisions that include Mattel Films, Mattel Television, and Mattel Games.
Mattel is a family of brands, and each brand has got physical stores across the world. Fisher-Price, for example, is one of the favorite children brands and is available in a lot of countries. When the retails forecasters forecasted the death of brick and mortar stores owing to e-commerce platforms making things available more conveniently, Mattel seized the opportunity better than the most. Mattel is currently in collaboration with the big e-commerce platforms and has already found a way to keep the customers engaged irrespective of the location. You can find the toys, games, and other company products in Walmart, Target, Toysrus, Kmart, eToys, Kohl’s, and Amazon.
Besides the e-commerce collaboration, Mattel has designed its online service aimed at the collectors, providing them with a considerable range of merchandise that includes the rare Hot wheel toys and popular Barbie Signature line pieces. The website makes annual memberships available to consumers and collectors for $19.95-$34.5, which gives them access to limited-edition products launched by the company on a time-to-time basis. The membership also facilitates special member-only sales access, the virtual collection lists, and Barbie blogs. Barbie blogs are forums where like-minded collectors meet and interact.
The online shop by Mattel allows customers in the United States to shop for dolls, action figures, dinosaurs, playsets, and find the retail store that is keeping the item in stock. The gift finder option on the website allows you to scroll through hundreds of gift options based on the age and the budget. You can shop all the Mattel collection brands, including Barbie, Hot Wheels, Polly Pocket, Creatable World, BTS, Jurassic World, Harry Potter, DC, Mattel Games, Minecraft, and more from the website. Each toy has got a ‘find in retail’ option, and you can find the same toy with a link to the virtual store, facilitating the purchase. The ‘get it on sale’ option lets you set an alert, and you will receive a mail when the toy is available at a discounted price.
You can find Mattel toys and games on almost every leading e-commerce portal. For complaints or queries on products, store locations, or others, reach the Mattel support.
