Find below the visitor support details of Manchester Arena (AO Arena). Besides contact details, the page also offers a brief overview of the indoor stadium.
Address
Victoria Station,
Hunts Bank, Manchester, M3 1AR
Directions: Google Maps
Support
Phone: +44 161 950 5000
Phone: 0161 950 5229
Email: contactus@ao-arena.com
Email: feedback@ao-arena.com
Email: hospitality@ao-arena.com
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About Manchester Arena
Among popular indoor arenas in the United Kingdom is Manchester Arena. Opened the year 1995, the arena is operated by ASM Global and currently has a seating capacity of about 21,000. That indeed makes it the largest indoor arena in Europe. Each year it welcomes more than one million guests. The busy indoor arena is a popular venue for sporting events, concerts and entertainment events.
Also known as the AO Arena, the venue earlier hosted several Commonwealth Games’ events in the year 2002. Additionally, it was also the venue for many international swimming championships, gymnastics, basketball and boxing bouts. As for concerts, some of the historic shows have been those of Lionel Richie, Justin Bieber, The Rolling Stones, Oasis, Madonna, New Order, The Charlatans, The Verve and Simply Red.
Guests can track all the ongoing and upcoming concerts and sporting events on the official website. The ‘Calendar’ tab has information of the dates, tickets and related information. Tickets can be purchased by phone or online on Ticketmaster. When buying tickets, you can choose your preferred seat from the interactive seat chart and proceed to make payment by PayPal or any major debit/credit card. Do read the cancellation and refund terms before confirming the purchase.
If you prefer to book a ticket at the Manchester Arena directly, then the box office is located on the Trinity Way corridor. Opening times will change depending on the time of the show. Accessible tickets as well can be purchased at the Box Office. When collecting tickets at the Box Office, you will be asked to furnish proof of purchase and ID card. Want to enjoy an enjoy event in a more luxurious setting? At Manchester Arena, you can book club seats, VIP boxes or luxury suites.
There is a chart available online that shows the seating locations, standing floor, stage, accessible area, toilets, and restaurants. For the uninitiated, there are three main entrances – City Room (off Victoria Station), Trinity Way (near the CitiPark car park entrance) and Hunts Bank. Located around Manchester Victoria train station, the arena is centrally located and is just minutes away from The Stoller Hall, National Football Museum, and Manchester Cathedral.
To commute you have bus, light rail and train. The light rail Victoria station (Manchester Metrolink) is just a minute walk. The Manchester Piccadilly train station is also just a short walk from arena. Additionally, Metrolink trams operate frequently throughout the day. As for bus, the Shudehill and Piccadilly stations are closest to the venue. For those driving in their automobile, you have onsite parking that can be pre-booked online. There are close to 950 parking spaces within the complex.
If you are visiting for the first time, note that you are not allowed to bring backpacks, luggage, video cameras, professional cameras, laser pens, knives/weapons, signs, animals, air horns, fireworks, balloons, food and drinks. For queries or complaints on tickets, cancellation, lost and found items, or others, reach the Manchester Arena customer service.
