Kenwood India Contact : Find below customer care details of Kenwood appliances in India, including phone and address. You can reach the below contact for complaints or queries on Kenwood products, prices, warranty, cancellation/refund, service center locations or other questions.
Kenwood Head Office (Asia)
Kenwood Electronics Singapore Pte, Ltd.
1, Ang Mo Kio St.63, Singapore 569110
Phone: (65)67413336
Fax: (65)67413933
Kenwood India Customer Care
Phone: 1800 42 555 41 (toll free)
Email: [email protected]
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Kenwood Dealer Locations
To locate a Kenwood dealer for new purchases or enquiries in India click here
About Kenwood
Kenwood was founded by Kenneth Wood in the year 1947 as Woodlau Industries. The consumer appliance manufacturer has its presence in over 80 countries and produces over 200 different models. In 2001 Kenwood became part of the De’Longhi Group. Kenwood consumer products found in India include food mixers, coffee makers, espresso machines, airpots, choco latte, teamakers, kettles, urns, toasters, irons, deep fryers, rice cookers, food steamers, induction hobs, hand blenders/mixers, food processors, juicers, smoothie makers and more.
I have just a purchased a Kenwood food processor . It is a second hand. The blender is working fine but the processor is not. I feel some attachment or a rotator could be missing. Is it possible for any technical person to look into it and help in rectifying .
I am writing to inquire about the availability of Kenwood DNX9180S9. I have seen the product details on your websiteand I’m very interested in buying one. I appreciate if you can send me the authorised dealer details with price details so I can I can have an idea before taking a decision. I have confidence in your commitment to quality but part of my procurement process is to test its compatibility with Japanese vehicle(Honda City) before any purchase. I also appreciate if you could send me the price of one unit as well as details of authorised sales and service centre details. I need to take a decision in the coming few days so it’s really very important that I receive this information as soon as possible.Â
Awaiting your reply.
I am a resident of Gurgaon, India. Need to get my Kenwood Bread Maker BM450, repaired and buy another bread pan. Have tried various numbers for Kenwood service centres in and around Delhi, but none of them deal with home appliances. Please help on how I can take this forward.
We are facing the same problem
We also have a bread maker from Kenwood
that needs some repairs.
Were you able to get the same serviced/repaired
If so shall be thankful your providing the phone number
We are also in Gurgaon
I purchased Kenwood food processor which needs repair. Kindly help me in giving the detail of service centre in Delhi/ contact no if any I have tried my best in searching the address/ contact no on google but all in vain
I want to know where is a Kenwood Service Center in Bangalore – for Home appliances. I bough a kettle of Kenwood less than a year back, which was used very seldom, I tried boiling water yesterday and it would just light but not function at all. Need a service center I can goto and get it rectified.
i had bought Kenwood food processor from dubai ,now its been 3 years ,of late whenever i knead dough or any other work there is a burnt smell i get and today morning noticed smoke as well as burnt smell.can it be repaired please give me the address of service center in mumbai
Dear kenwood customer care team
I have purvhased a blender with stand .. And now the blender has stopped working..the appliance is still in the warrenty period…the service center here in kolkata is refusing to service my appliance….
I would really appreciate if you could do something about it soon as ive been behind them for around 4 months now and have got no positive response…my warranty period will be over on 23 dec.
Please help
Dear Kenwood Customer Care,
I have migrated from UAE to India and brought with me a Kenwood refrigerator whose base has got damaged.
Can you please guide me to the Kenwood Service Centre in Pune, India so that I can get a quote and get it repaired
I purchased Kenwood Bread make BM 230 from Snapdeal last year. I am living in Kolkata. I need to replace the kneading paddle and tge measuring spoon. Please let me know where i can purchase those item in Kolkata. Thanks
My Kenwood VCD 3 CD changer Mini HI-FI Component system XD-V323 is not working. I had been checked by an engineer.But he couldn’t repair and told me that the spare parts are not available now.Its cd lifting system is not working.Other programs are OK.Can I get a better service near Kannur Dist,kerala?
I have bought Kenwood Chopper about 6 months back, on its working it stopped working after 3 months of purchase. When it was given to their service centre in the month of January 2016 it was said that the parts would come from their Head office (No office in India) but as off today 29/4/2016 when we made a call to them now they say that the parts is not available and when I had spoken to their call centre on Tel No. 18004255541 they say that their contract is over since December 2015. Inspite of this they are accepting the products in warranty as well as non warranty and to extract money they say to pay the amount to get the product service in both warranty and non warranty stage. THERE IS NO OFFICE OF KENWOOD IN INDIA WHERE ONE CAN INTERACT AND RAISE THEIR COMPLAIN. I REQUEST ALL TO STOP BUYING THE PRODUCT OF THIS COMPANY.
This is the worst customer support i have ever seen. I bought Kenwood handblender and submitted to jeeves, it was having motor problem.Its been Jan 2015 to September 2015, i have till not received my hand blender repaired. Their customer support members just give me new dates for delivery of my repaired handblender. Really sucks. I have entire trail of mail from jan 15 to till now.
date /time of product submitted to jeeves – 3rd Jan 2015 at 5pm
brand – kenwood
product – kenwood hb 724
So don’t buy kenwood products in india, and Orient electric and jeeves both support sucks. thy both just point at each other, and we never get our product back.
Please send me the address and contact no. of Kenwood service center in and around mohali Punjab where I can get my chopper repaired.
I purchased Kenwood Mixer with two glass jus “Smoothie @GO” from singapore.Itisnot working after 6 months of use.I want to know the address of service center in Delhi/Gurgaon.
Thanking you
I had bought a Kenwood DPX-U5120 in febuary from guwahati and i bought this model thinking that it was compatible with Mpeg files and WMA files but it does not play these files. I tried contacting your delhi office and they gave me one Mr Dasgupta’s number from Kolkata and he asked me to visit one of the service outlets in guwahati or shillong but i had already visited your guwahati service outlet in march and they were now able to help me and instead the personnel there downloaded two songs which were not playing as he was instructed by someone from your delhi office and to email him those songs but i never got any feedback or positive answer or result and it was then in april i got in touch with your delhi office.
After my telephonic conversation with Mr Dasgupta i immediately went to your Shillong Service station, they tried their level best to see whats the problem but they could not do anything after which i informed Mr Dasgupta about it and since the 27th of April I have been waiting to hear from him, but nothing.
I was never interested in Kenwood but somehow on this occasion i made an exception and it proved me right…never trust something which you are not comfortable with. I really thought it could play both WMA files and Mpeg files and i did read in some car magazine that this model is compatible with these files but i guess it’s all an advertising gimmick, just to fool unsuspecting customers.
At one point of time your company were supplying tapes to maruti company but i guess maruti saw through your cheap qualities and hence you don’t supply there anymore. I’m very very disappointed with my purchase, wished i hadn’t wasted my money.
My only prayer is that please DON’T give customers false hope and wrong information.
Kenwood is one of the renowned and prestigious brand name in Indian consumer durables market and quite popular amongst elite Indian consumers. But poor and sordid service and customer-care of your service centre in Kolkata i.e M/S. Baishnu Service Care, 55D, Adayanath Saha Road, Kol-45.
Please note that I gave my pop-up bread toaster model no. 11870 , Sl No. 3550 for servicing on 09/04/2013.
It is surprising that they could not service the device till date. They say they could partially repair the power problem (!); but unable to get spares for servicing the pop-up system. They further added that sooner they repair it they would inform us.
Waiting for their call weeks past, finally when contacted they said they can’t repair it and asking us to take same by paying their service charge! I fail to understand how an organization of your repute could engage such hopeless franchisee as your accredited service centre!
Please take note that this is in contrary to consumer’s interests protection guidelines and they owe an explanation to retain the item what they cannot repair for so long.
I have a Kenwood smoothie Model SB256. I need its jar. Pl give the address from where i can get the jar in india.
I bought kenwood bread maker through Ivoryedge in India. It was delivered completely smashed up. It is 3 weeks since i registered a complaint & still not resolved. Please respond as to when i would get a replacement
I made the purchase of Kenwood FP270 Food processor from E-Zone Malad Mumbai,believing it would Multi – Task but it has failed on all applications and expectations.Please do not introduce such products in India as they are not made for Asian or Indian cooking so a waste of 10,500 a big amount in this category of appliances for India.The product proves useless and a huge liability. Fancy functionality does not prove the product has edge over others.U.K has sizable Asian population but Kenwood has not researched this locally, should forget about Asian Markets.
I purchased one Kenwood kitchen machine KM010 from India-rush through online 12 days ago with bill from India-rush The invoice no is 100002380 and order no 100006961and order date Dec 27 2012 and the product delivered to me on 7th Jan 2013. I unpack my product check everything. Two attachments which are included with product are not compatible with the product.
1) Glass multi mill AT320A is not fit on the machine. The inner base of the part is little up so that it is not align with the machine groove. Kenwood service engineer Mr Gurmeet Singh from Ludhiana also tried his best and he also diagnoses the same problem and raises the requisition for the same.
2) Next Attachment problem with Multi Food Grinder AT950A. When assemble the part with rotor, cuter and screen and tight the ring nut the shaft becomes tight, I diagnose the problem the cuter is bigger in size and also loose on shaft. The screen rest on the cuter not on its landing seat because of that it remain above in the body that is the reason of tightening the shaft. I also load video from the kenwood site that showing the screen should rest on its landing seat. The engineer Mr Gurmeet Singh from kenwood service center today again checked the multi food grinder AT950A he also took the snap but he could not understand the problem which coming with this product, better to replace these two attachment from the distribute because that is packing departments fault. Before placing my order I also ask India-rush about the attachment which are included. Now no body giving any positive response. Sometime Ludhiana kenwood customer care bose told that we will no attend the product which purchased through online, I told them that this product I bought from India and I have proper bill from India-rush. Now please you can solve this problem. Ludhiana kenwood service center telephone no is 0161244002.
3) One spanner for bowl tools was also missing from the box .
Further I request you please do the needful and solve this proble
I have SERIES SM560 griller toaster
I want know the service station in LUDHIANA
PUNJAB
I bought kenwood ice-cream machine bearing code IM200 Series from Dubai and when I opened in India its paddle and spindle missing.I want to know who can supply me the missing parts in Gurgaon or Delhi.
I have a Mixture Grinder of Kenwood Model A701. I need food processor attachments for it. I reside at Vadodra city. Please let me know where can I get them?
I bought a Kenwood FP 270 food processor in July 2011 from Spencer, Gurgaon for Rs 10000 odd.. I opened the box and found the juicer attachment was smashed. Spencer replaced it.
Then over a week I found that the bases of the 2 glass jars were leaking. I called the service center and the man came after one month with one replacement only. He said he does not have another piece and I will have to wait.
I waited.
Am still waiting.
Then the motor began to give a burning smell.
I requested Spencer to help me as the Service Center they said does not make home visits. Spencer offered to help me.
Also I wanted Spencer to know the variety of problems the product has and what it takes to get the service center to respond.
On 7th March I left my Motor and the base and the Juicer which produces juice as thin as water and I suspect there is something wrong with the part —
The Kenwood man came and changed the inner part of the motor. He refused to change the base saying it is working fine. That he had run it and it was working. I told him when powered by electricity, it runs, but what he needs to hear is this: IT LEAKS.
Then he said bring your jar. So I took the jar to Spencer and left it there.
It is 2 weeks now, no sign of anyone.
I paid Rs 10,000 not to fund the company’s R&D efforts pls. If you have given me a faulty piece as is evident from day one when the juicer part was broken/smashed, I expect that it must be replaced. Kenwood world over is a sensible organisation with keen customer care. In India there appears to be no head of organisation, no marketing team, no committed visible sales team. Only a bunch of technicians, and an ad budget of Rs 130 million.
I want my Rs 10,000 back.
Importing great products into India needs to be backed up with professional handling, care and the same training and inputs in customer care. All this is absent.
I am well within warranty period. If the customer care is trying to delay to make a case for warranty expiry, that would be patently dishonest. Also I have paid genuine Rs 10,000 and will not settle for multiple band-aids on my new machine. The faults are being repaired, why shd that be so? You repair if I spoilt it. But when the original is faulty you replace or refund.
I expect my complaint to be taken seriously.
Don’t ask me to contact anyone, you contact me please. I am the aggrieved party and I have been sold a lemon.
I too have a Kenwood Food processor FP730 which is useless and has very poor reviews in the UK…Kenwood sells old and poor products to the Indian consumer …we should start a compalint campagin..regards P Malhotra
Dear Sir / madam
At present I am in Saudiarabia. I have purchased Kenwood microwave oven MW562 series following are its specifications
MWO Power consumption: 220V approx.60HZ ,1450 W.
MWO Output: 900W.
Grill Output:1000W.
Cooking uniformity: Turnable(315mm).
Will it work in India if I bring it in India.
I will be obliged if I get the quick feedback from you.
Thanks & Regards
Vilas
I have purchased a Microwave Oven from Oman in 2010.Now we are in Kerala, India. It is not working.But some of the keys pads are OK. The Model No. is MW786 and serial no. is 9847020091. Kindly advise me for the proper servicing in India.