Head Office
Mobilink House,
IBC – I, 1- A, Kohistan Road,
F-8 Markaz, Islamabad
Customer Service
Phone: 111 300 300
Phone: 03056785678
Phone: 4444 or 051 111-124-444 (JazzCash)
Email: customercare@jazz.com.pk
Zonal Offices
Phone: 021-35655437 (Karachi)
Phone: 042-36602192-4 (Lahore)
Phone: 051-5154088 (Rawalpindi)
Phone: -81-2826883 (Quetta)
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About Jazz
Jazz is a leading Pakistani telecommunications company founded in 2017. Formed following the merger of Mobilink and Warid, Jazz today claims to be the largest mobile network in the country. Owned by VEON, the network covers more than 20,000 cities/towns and operates over 8,500 cell cites. It’s other core products include Jazz Super 4G, Jazz Cash and Jazz Wi-fi Device.
New connections can be availed at any of the nearest Jazz outlet. The Jazz prepaid and postpaid packages are visible on the website. If you are just starting, you can now order a SIM card online and have the same delivered to your door step within 24 hours. If you want to apply for a postpaid connection, just drop your personal details on the website. If opting for prepaid packages, you have plans like Jazz Easy, Jazz Budget, Jazz One and Jazz Budget, with each offering different data and call features. Users enjoy call tag, call forwarding and call/SMSblock. Value added services include Jazz Tunes, Job Alerts and Jazz Cricket.
You can check the coverage in your area before proceeding for a new connection. Dont have a handset? You can bundle a handset with connection on webste. Find brands like Samsung, Huawei, Nokia and Motorola. Need net on the go? Get the Jazz 4G WiFi or Jazz 4G Wingle for enjoying high speed 4G internet. The dongle allows up to 12 wifi connections and gives 4G speed upto 150 Mbps. There are different monthly plans for recharge. The devices can be bought online or at nearest Jazz retail outlet.
Jazz services more than 55 million subscribers nationwide. Just like in prepaid, for postpaid also Jazz has a range of plans with different data and voice offers. Existing customers can view and pay bills by signing into their Jazz accounts. The products and services can also be managed from the user dashboard. The same features are also accessible through the official Jazz smartphone app.
For mobile payment, Jazz has introduced the JazzCash. Through JazzCash, registered users can send money to any mobile account in Pakistan, besides also transferring to a bank account. In addition to the same, users can also make payments of bills. Additionally, customers can use JazzCash to shop online, purchase movie tickets, and much more. JazzCash members receive a personalized debit card for making payments at retail outlets. With the card, you can withdraw cash and also use for shopping at over 50,000 retail and online Visa merchants. For more information or queries on store locations, payment, cancellation, refund, or others, reach the Jazz support.
