Find below the customer service details of Hibbett Sports. Besides contact details, the page also offers a brief overview of the sporting goods retailer.
2700 Milan Court
Birmingham, Alabama 35211
Phone: +1 205-942-4292
Email: [email protected] (feedback)
About Hibbett Sports
Rufus Hibbett founded Hibbett Sports in 1945 as Dixie Supply Co. Headquartered in Birmingham, Alabama, it was renamed Hibbett Sporting Goods in 1969. The e-commerce wing of the company was launched in 2017. Today, there are about 1025 retail stores of Hibbett Sports across 32 states.
As the name suggests, you can purchase a range of athletic equipment, footwear, and apparel from Hibbett Sports. Besides hoodies and denim, men can purchase shoes, shorts, and jerseys for running, training, basketball, and soccer. Shoes for golf, track, wrestling, and trail are also available. For men who are crazy about fan gear, you can buy NBA, MLB, NCAA, and NFL gear. Other apparel includes joggers, polos, shirts, tees, shorts, joggers, tank tops, underwear, and vests. You can either shop by product categories or by sports. Women can also pick from the same range of sportswear and fan gear. Walking shoes, sandals and slip-on are also available for purchase. Besides these, one can pick yoga pants, hoodies, sweatshirts, jackets, sports bras, shorts, tees, and tank tops.
Accessories include duffel bags, backpacks, totes, headbands, wallets, sunglasses, hats, chairs, tents, knit hats, water bottles, and much more. The sports category is dedicated solely to sports goods and gear. You can select the sports type and pick the products you need. Baseball, softball, soccer, basketball, golf, track and field, volleyball, swimming, running, boxing and wrestling are the popular sports categories. You can find gear for yoga, training, cardio, and other fitness forms.
While most companies offer a 30-day return policy, Hibbett Sports offers a 60-day return policy. You can return all your items purchased, both online and in-store. In the case of online returns, one simply needs to visit the website and start the online return process. Returns can be made in-store also. Check the product return eligibility to check whether your item is eligible for return only in-store or if it can be returned online as well. Curbside Pickup Orders can be returned both ways, so you can choose the one that is most convenient for you. In case, the 60-day return period is over for your product, you can request a refund, but you will not be given a full refund. You can get a merchandise credit equal to the current price.
Hibbett Sports do not charge a shipping fee on standard shipping of products. You can expect your orders to arrive in 3-7 days when you choose standard shipping. However, if your products exceed the weight, you will have to pay a surcharge which depends on the weight of your ordered item. Other methods of shipping include express and expedited, which are both chargeable. Express shipping offers the fastest delivery. You will get your products delivered in 1-3 days, and for expedited shipping, the products will be delivered in 2-4 days.
Besides accepting all major forms of payment, Hibbett Sports accept Klarna as one of their payment methods. You can choose to pay with Klarna on orders above $35. With Klarna, you can make payments in four installments. The first payment should be made when your order is shipped, the rest will be done every two weeks. Hibbett Rewards allows you to earn rewards on every purchase. You will be awarded points on every order from Hibbett Sports Store, City Gear Store, or online on hibbett.com. For queries or complaints on purchase, payment, refund, cancellation or others, reach out to Hibbett’s customer service.