Garnier (India): Your guide to contact for assistance

Head Office
Garnier India
Peninsula Towers,
Ganpatrao Kadam Marg,
Lower Parel, Mumbai 400 013

Customer Service
Phone: 1-800-22-3000
Email: garnierindia@loreal.com
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About Garnier

Garnier is one of the most popular cosmetic brands in India. Part of L’Oréal, the French cosmetics giant, Garnier has carved a niche for itself in most of the western and even Asian countries. Established in 1904 by Alfred Amour Garnier, the company makes products for hair care and skin. Originally known as Laboratories Garnier, Alfred patented his first plant-based hair lotion, which was named La Lotion Garnier. The company is also one of the first to produce sun care items. Garnier is the manufacturer of the world’s first permanent hair color. The company was acquired by L’Oréal in 1970, and since then it has expanded into a lot of other product lines. Most of the Garnier products incorporate ingredients such as buds, fruits, seeds, and flowers, making it a brand having beneficial haircare and skincare properties. Fructis has been one of the popular hair care lines that was started by the company in 1996. Garnier was ranked at number 72 among India’s most trusted brands in 2012. The rank progressed to number 47 in 2013. The brand is also the market leader when it comes to coloring. The much talked about Ultra Blends range was launched in 2016, which features the oils, shampoo, conditioner, and cream segments. The Ultra Blends range is already quite popular in many regions. India was the first market within Asia where it was sold. 

L’Oréal decided to ramp up the investments in the Indian market to make the country one of the top global hubs. With its approach to increase the export of products from India to the greater Asia-Pacific region, L’Oréal gave a push to Garnier in the cosmetics market. The skin care range includes the Light Complete brand, Body Cocoon, Micellar Cleansing Water, face masks, and Winter Cocoon brands. Hair Care has many working brands, including Black Naturals, Fructis, Color Naturals, and Ultra Blends. Garnier men made quite an impression on the Indian market by specifically focusing on the male population. The Acne Fight, Oil Clear, Power White and Shampoo Color are some additions to this segment. 

The website lists all the products available in the Indian market. Besides the brands and products listed on the website, there is a separate section for ‘tips and how-to’ to aid the understanding of skincare and hair care. Customers can look for the hair color according to the range and color. Haircare collection can be browsed as per the range, needs, and types. All the Garnier products are available on ecommerce portals across the country. If you want to purchase Garnier products from the store, you can walk into your nearest retail store or supermarket for the same. Any feedback or complaint with regard to Garnier products can be communicated via phone or email.