Contact FreeCharge: Find below customer care details of FreeCharge. Besides contact details, the page offers information on FreeCharge’s products and services. Reach the FreeCharge customer care for complaints, questions or feedback.
FreeCharge Head Office
Accelyst Solutions Pvt. Ltd.
Vaibhav Chambers, Unit No. 2A,
2nd floor, Bandra Kurla Complex,
Bandra East, Mumbai – 400051
FreeCharge Customer Care
Email: [email protected]
Phone: 91-22-40363031
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About FreeCharge
Do you need to make a phone call and you realise that you have no credit? Use FreeCharge and top up your mobile account and at the same time get big rewards and earn savings. FreeCharge is a business unit of Accelyst Solutions Limited, which provides an easy platform for online recharging of any of your mobile accounts whether prepaid or postpaid. The company has its headquarters in Mumbai, India and was launched in the year 2010. Since its inception, the company has grown tremendously and now has approximately 20 million users nationwide.
FreeCharge services include prepaid top up, postpaid recharge and recharging of both DTH connections and datacards. With every recharge made on FreeCharge’s website portal you receive discount coupons that are equivalent to the amount of the recharge, that can be used at any one of the numerous retailers or food shops throughout India. And do you know what the best thing about recharging with FreeCharge is? The company will deliver the discount coupons at your doorstep as soon as recharge, avoiding the hassle of going to collect at a particular location. The discount vouchers include brands such as McDonalds, PVR, Dominos Pizza, Snapdeal, among others.
The discount coupons can be used at travel agents to book you tickets, at the supermarket, at the cinema and even at the hair salons. The website is very simple to use, all you need to do is select your operator and enter your mobile number and the amount you wish to recharge and select recharge. It’s that easy. FreeCharge accepts all major credit cards, debit cards and cash cards making payments hassle free. The company also partners with leading mobile networks that include Airtel, Vodafone, Tata Docomo, Idea, Aircel, BSNL, Uninor and Virgin Mobile. With regard to data recharge find, Tata Photon, MTS MBlaze, Reliance NetConnect, Airtel, BSNL, T24 and others. You can also access the services from the FreeCharge smartphone app.
Have you recharged your mobile account and then you realise you did not need it and you want to cancel your order? It is simple. You can contact the FreeCharge customer care unit and they will refund the payment either to the credit card or the source account depending on the amount of the recharge. Alternatively you can send an email and a customer representative would respond immediately to your suggestions and issues.
