Head Office
eToro (UK) Ltd
24th floor, One Canada Square
Canary Wharf E14 5AB
London, United Kingdom
Customer Service
Phone: +44 203 150 0308 (corporate)
Phone: +44 203 868 7213 (corporate)
Email: salesuk@eToro.com
Email: bizdev@eToro.com (business development)
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About eToro
eToro is a UK-based financial services company founded in 2007. The company offers a number of tools for investing and trading with cryptocurrencies, stocks, commodities and ETFs. Founded by brothers Ronen and Yoni Assia in 2006, the company operates from its headquarters at London. Currently, eToro boasts of more than 6 million users in over 170 countries. Among it’s many products include CopyPortfolios, a fully managed thematic portfolio product and CopyTrader, social newsfeed system. CopyTrader allows clients to automate their trading by replicating another investor’s activity. The WebTrader is an intuitive trading platform used by beginners and professionals for trading. There is CopyPortfolios, a thematic investment product driven by machine-learning engines.
Information regarding market hours, current spreads and overnight fees are published on the website. On the eToro web platform or smartphone app you can explore stocks by industry or exchange. You can buy or sell a stock or add to watchlist. As for cryptocurrencies, you can trade Bitcoin, Ethereum, Ripple, IOTA, Stellar, EOS, NEO and ZEC. As for commodities, you have oil, gold, silver, copper, natural gas and platinum. Other markets that can be traded include ETFs, indices and currencies.
The Newsfeed section on the eToro platform allows users to receive updates from other traders and share knowledge with eToro community. eToro uses STP (Straight-Through-Processing) technologies and NDD (No Dealing Desk) practices, so all trades are executed in real-time. eToro, authorised by top European regulators, has a simple sign up process. Verification will be mandatory for completing the process of registration. You can use the eToro app to scan your documents directly to the platform. List of documents include a proof of identity and a proof of address which can be a bank statement, credit card statement, tax letter, phone/internet bill or letter from employer. You will be notified once your account is verified.
Once your account has been verified, you can fund your account by entering the amount and selecting the currency. You can deposit funds into your account by credit/debit card, Neteller, PayPal, Skrill or wire transfer. eToro does not allow third-party payments. Similarly, funds can be withdrawn through card, PayPal or bank transfer. For those new to trading or needing help with using the tools and analyzing the market, eToro has published a number of resources in the Trading Academy. There are also videos and live webinars dealing with a range of topics. Additionally, navigate to the Help section for questions on account opening, copy trading, deposit/withdrawal, or troubleshooting. For more information or queries on account opening, taxes, mutual funds, trading, or others, reach the eToro support.
