Head Office
Elica PB India Pvt Ltd
37/1/1
Kondhwa Pisoli Road
Pisoli, Pune 411060
Maharashtra

Customer Service
Phone: 1800 233 0007
Email: customercare@elica.in
Email: sales@elica.in
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About Elica India
Elica is a renowned name in the the kitchen hoods and chimney market. The company was founded in 1970 and operates from its headquarters at Fabriano Italy. Elica began operations in India in 2010. It’s extensive range of kitchen appliances are sold online and at brick and mortar stores. Elica’s hoods and chimneys come with a wide variety of features and sizes.

Under chimneys, you have wall mounted, island, EDS, built-in and ceiling range. The wall mounted start with 35cm and go up to 120cm. Elica also manufactures built-in appliances like hobs (Classic, Pro, Flexi, Desire, Brass, Vetro, Stainless Steel, Induction, etc), ovens, microwaves, dishwashers, cooking ranges and fryers. On each product page, you can read detailed description, get size details, model name and color options.

Use the store locator on the website to find nearest Elica store. You can search an outlet by state, city or pin code. You can visit an outlet to get a demo of the product or download the catalogue on the website. Elica also operates an ecommerce channel where hobs and chimneys can be purchased using debit or credit cards. Elica does not provide return and refund policy. Orders can however be cancelled within a day’s time if the product is waiting to be dispatched. Refunds will be processed within 10 working days.

As for warranty, most Elica products carry a one year warranty. The motors however carry a warranty of five years or more. It varies from product to product. Products must be registered with the company after purchase to claim warranty. Note that bulbs/ LED’s are not covered under warranty. Warranty cannot also be claimed for improper operation, misuse or accident. If your product is under warranty and needs repair or replacement, locate nearest Elica service center where same can be resolved. The service center locator on the website will help filter service centers by state, city or pin code. For more information or queries on store locations, warranty, service centers, manuals, or others, reach the Elica India support.

Categorized in:

Appliances,

Last Update: September 15, 2024