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Contact of Earnin app customer support

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Find below the customer service details of Earnin app. Besides contact details, the page also offers a brief overview of the financial services company.

Head Office
200 Portage Ave
Palo Alto, CA 94306
United States

Support
Email: [email protected]
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About Earnin
With the philosophy of providing money when the wage earner wants it, instead of having to wait till the end of the month, Earnin provides succor to millions of wage earners in the United States. The company was founded in 2013 under the name of Activehours, and in 2014 , the Earnin app was launched. Earnin is a financial service provider in the earned wages access service space. It has its headquarters in Paolo Alto, California and currently has over 200 employees across the country providing financial services to wage earners. Membership to the services is based on voluntary tipping which enables them to access their earned wages ahead of time.

The company believes that it is unfair for a wage earner to wait till the end of the month to get their hard earned wages. Earnin wanted to change the financial system to empower millions of people who work hard for the economy. The process is transparent and one would not come across any hidden fees or penalties once you start using it.

Earnin has a Cash Out plan which turns any day into a pay day. As a wage earner, you can access up to $ 100 a day and $ 500 per pay period out of the money you have already worked for. It is possible to get this amount even before your payday. Membership or inclusion in this Cash Out programme is based on voluntary tipping, but no mandatory processing fee is charged.

The app connects with your bank account so that Cash Out payments come directly to your account and deductions of repayments or tips happen automatically once your pay is credited to your linked account. Another benefit of associating with Earnin, is that payment happens through instant transfers to your linked account , a service that other banks or financial service companies usually charge extra for.

Some months are heavy on expenses and you might have hit your cash out pay period max. Have no fear. With Earnin, you can request for a Max Boost that temporarily increases the maximum limit of your pay period, to tide you over your requirement. Earnin’s Balance Shield program that allows you to receive low balance alerts and cash outs. This enables you to manage and keep your account balance in check. Earnin express is the feature that enables you to access your paycheck two days before it is credited to your linked account. You can get either up to 80% of your paycheck or $ 1000 per period, depending on which is lesser.

Getting the Earnin app is as easy as using it. Download the app from the Google Play store or the App Store and set up Cash Out. Link your preferred bank account to your Earnin account. This process is safe and is linked through a secure portal. You would then need to set a threshold account balance when you would like to trigger an alert. Once these steps are done, you are set to go. For frequently asked questions, you can browse the Help section on the website or write to the customer support.

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