Head Office
Digicel Fiji Ltd
Level 3
Digicel House
5 Vuna Rd, Nabua
Fiji Islands
Customer Service
Phone: 123
Phone: +679 700 3123
Email: customercarefiji@digicelgroup.com
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About Digicel Fiji
Digicel Fiji is a telecommunications company established in 2008. Headquartered at Suva, Fiji, the company operates as a subsidiary of Digicel Group. Products and services offered include postpaid connections, prepaid connections, messaging services, Internet, and money transfer services. You can locate a Digicel Fiji store nearest to your address to apply for new connection or to get assistance with existing account. The plans and rates are published on the website. Prepaid users can get the Total Freedom Pass that comes loaded with data, free unlimited calls and texts. Other plans for surfing and data include AnyNet Super, AnyNet Weekly, AnyNet Daily, AnyNet 15 Days Pass and AnyNet Monthly. There are no rental or connection fees that prepaid users need to bear. The rates for text and calls are published on the website. If you need to top up your Digicel number, you can do same online by inputting the phone number and top up amount. Top ups can be made using Visa, Mastercard, Discover, American Express and PayPal.
Postpaid plans offer real value for money. You can get the best bundle that consists of data, text and voice. The plans vary in its text and data offerings. They are available on a 24 month contract. Some of the top plans include Smart 35, Smart 45, Smart 65, Smart 85, Smart 165, Access, Select 35, Select 55, Select 75, Silver, Gold and Platinum. If you need a device along with the connection, you can pick from a wide range of brands like BlackBerry, Oppo, Xiaomi, Apple, Huawei, LG, Samsung and Sony. Add-on services that you can subscribe to include call waiting, call forwarding, missed call alerts and voicemail services. There is Credit U if you want to send and request credit. Both Digicel prepaid and postpaid customers can receive credit.
Digicel Fiji customers can login to My Digicel to view account details, active plans and top up account. Also, you can download the My Digicel smartphone app to access your account balance, top up, pay bill for postpaid number and know latest promotions and news. For more information or queries on store locations, refund, cancellation, career/jobs, or others, reach the Digicel Fiji support.
