Head Office
219 Bedford Ave.
Brooklyn, NY 11211
United States
Customer Service
Phone: 718-599-2340
Email: customerservice@catbirdnyc.com
______
About Catbird
Catbird is a jewelry manufacturer and retailer based in New York, US. A member of Council of Fashion Designers of America, Catbird was founded by Rony Vardi in 2004. It started as a storefront selling clothes and accessories. Soon it entered the jewelry business, with first store on Bedford Avenue. The company today sells a wide range of items and is a popular place for unique and custom wedding rings and bracelets. It has a jewelry studio where it designs and manufactures the Catbird line. All it’s sparking jewelry are manufactured in the Brooklyn studio. Additionally, Catbird also works with popular jewelry designers around the globe. It claims all diamonds and metal are ethically and responsibly sourced.
Catbird manages both online and offline channels. For those who want to visit one of the stores, there is a Catbird store at Brooklyn (Bedford Avenue) and one at Manhattan. Also find the Wedding Annex at Metropolitan Avenue, Brooklyn for walk-ins and consultations. The place is dedicated for couples looking for wedding and engagement collections. If shopping jewelry online is something more convenient for you, the Catbird website offers a seamless shopping experience. You can shop by collections, stone, category and designer. On the Catbird homepage you can shop the latest and most trending. The New Arrivals section showcases the latest from its studio.
If shopping by category, you can find rings, necklaces, earrings, bracelets and anklets. You can filter the models by metal (yellow gold, rose gold, white gold, platinum, silver), stone (white diamonds, sapphires, pearls, emeralds, rubies, opals) or designer. If shopping for jewelry suitable for wedding and engagement, there is a dedicated section for same. Catbird also manufactures beauty and home decor items. On each product page, shoppers can read description, along with specifications. There are also resources with information on ring sizing, jewelry care and more. There is Catbird Concierge for those who need experts to help answer questions and make suggestions.
Purchases on Catbirdnyc.com can be made using Visa, MasterCard, Discover and American Express cards. You can either pick your product from a store or have it shipped to your address. There are standard as well as expedited shipping options. Same day delivery is available for many areas of Brooklyn and Manhattan. Catbird also ships to international locations. Not satisfied with the quality or design? You can return the item within 10 days for full refund. Custom jewelry, engraved items and sale items cannot be returned. All valid returns are processed within 5-7 working days.ย For complaints or queries on payment, cancellation, refund, or others, reach the Catbird support.
