Contact of Carfax customer support

Find below the customer service details of Carfax. Besides contact details, the page also offers a brief overview of the provider of vehicle history reports.

Head Office
Carfax, Inc.
5860 Trinity Parkway, Suite 600
Centreville, VA 20120
United States
Phone: 703-934-2664

Phone: 1-888-788-7715

About Carfax
Buying a pre-owned car or light vehicle, always involves a bit of risk, as one never knows what the actual condition of the car is. Many times, hidden problems surface after you buy it, leaving you feeling frustrated and cheated. If you are looking to buy a used car or sell your car in North America, look no further than the leader in providing vehicle history information, Carfax, a subsidiary of IHS Markit. With a comprehensive vehicle history database, millions of clients who want details about vehicles that they want to buy or sell, take the help of Carfax to make an informed decision. What makes Carfax such a trusted source of information? They are one of the few companies that receives data and information from over 112,000 vehicle history databases, every provincial motor vehicle agency, auto auction agencies, departments such as police and fire, repair shops that deal with collisions, rental and fleet providers – in fact comprehensive information from every place that would have information about a vehicle’s history.

You can get detailed reports on all pre owned cars and light trucks from the year 1981 and later by providing the unique 17 character VIN – vehicle information number. You can get information about accident and damage indicators, severity of damage, information about title, odometer readings, accident history, number of past owners, service records, results of state emission inspections and whether the vehicle was used for personal use or as a taxi, rental, lease etc. Carfax is so confident of the thoroughness of its research and reports, that it gives you a buyback guarantee when you buy a used car from them.

Buying a vehicle at Carfax is easy and dependable. Go to the used car listings on the website and browse through the huge selection of vehicles available. If you have an idea of what kind of vehicle you want, you can filter your options by keying in the relevant details in the search bar. Every vehicle listed on Carfax comes with a detailed report, history, service records etc. You can search for the car of your dreams by automaker and choose from top brands such as Audi, BMW, Buick, Cadillac, General, Chrysler, Ferrari, Ford, Hyundai, Jaguar, Kia and almost any reputed car brand. You can select from hatchbacks, sedans, SUVs, trucks and other styles, based on your personal and family needs.

Carfax gives you useful tips to make sure you get the best-used car at the most competitive price. They urge you to test drive the car to get a feel of how it runs and have a mechanic inspect it fully to understand the condition of the chassis, engine, tires etc. Of course, while purchasing a pre-owned car at Carfax, you will get a vehicle history report free of charge. Check out your nearest Carfax dealer on their website and see what offerings are available near your neighborhood. You can narrow your search by keying in city, price range brand and body styles.

Once you get all the available listings for your specific search, you can view the complete data of the car including accident history, record of all damages, airbag deployment, its service history, including details of oil changes, tire rotations, safety inspections, brake condition and other data. Armed with all these details, you could go ahead and get the best-used car in the price range and style that you desire.

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