Find below the customer support details of CapCut. Besides contact details, the page also offers a brief overview of the video editing app.

Head Office
Bytedance Pte Ltd
43 N 3rd Ring Rd W,
ShuangYuShu, Haidian Qu
Beijing, China, 100086

Email: [email protected]

About CapCut
In the list of most downloaded apps stands this lesser known Chinese app called CapCut. Thanks to the active TikTok community, the app has been widely downloaded for video editing and special effects. This free to use app is owned by ByteDance, the same company that owns TikTok. Available on both Android and iOS, CapCut boasts more than 250 million installs globally. Previously, the app was known as Viamaker and was developed by a company that was acquired by ByteDance in 2018. TikTok users have been downloading and using the app for modifying their videos with filters, stickers or adding effects and background music. It offers tons of transitions and overlays. The split, reverse and other editing tools make it all the more attractive.

Upon installation, you will find an interface that is intuitive and filled with just key useful features for editing a video. After you add the video, you can start to cut, change speed or reverse. You will need to allow permissions for app to use the storage and media files. As it is fully integrated with TikTok and social media platforms, you will find it more easy to upload videos.

When you create a new project, you will see the options to cut or increase speed. You can also increase or decrease exposure, shadows, highlights, brightness, or saturation. Next to ‘Edit’, you will find ‘Audio’ where you can access a library of sounds and music. There is impressive collection of high quality royalty free music and music tracks. You can select the sound you want to add to video. Under Effects, you have quite a number of beautiful effects at your disposal. Did you know, you can create 3D videos through CapCut? The ‘3D Zoom’ effect on Style module does just that.

Make your video more engaging by adding text and fun stickers. The text and stickers can be overlaid on your videos in few clicks. Lastly, choose the resolution and frame rate and export the edited video. Users can choose to share on TikTok or share their videos on the app with other users. For learning more on the features, you can visit the website. You can also write to the support for feedback on the app.

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Last Update: June 19, 2021