Head Office
Preciziei Boulevard no. 24
West Gate Building H2
Grd Floor, 6th District
Bucharest, 7000 Romania
Customer Service
Phone: +1 954 414 9655 (US)
Phone: +40 31 6204 235
Phone: +40 21 264 1794
Email: sales@bitdefender.com (for sales queries)
International Support
Australia: +61 2801 44572
Brazil: +55 11 395 88765
Canada: +1 647 955 1197
Germany: +49 2319 892 8017
India: +91 8291705909
Spain: +34 902 190 765
Romania: +40 21 300 1226
UK: +44 208 819 2649
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About Bitdefender
Bitdefender is an anti-virus company founded by Florin Talpes in 2001. Headquartered in Bucharest, Romania, the company develops and sells cybersecurity products and services. One of the most popular Windows anti-malware applications out there, Bitdefender boasts of more than 500 million users around the world.
Each day, Bitdefender performs 11 billion security queries. The award-winning products are used by individuals and businesses in over 150 countries. For personal uses, Bitdefender’s solutions include BOX, Total Security 2018, Internet Security 2018, Antiirus Plus 2018, Antivirus for Mac, Mobile Security for Android and Mobile Security for iOS.
If you have a Bitdefender application already running and if the license has expired, you can renew and upgrade now online. If you are a new customer, access the Downloads section to try out Bitdefender products before activation. There are also free desktop and mobile apps. The free desktop apps include Antivirus Free Edition, Anti-Ransomware Tool, Adware Removal Tool for PC and Virus Scanner for Mac.
The free edition offers scanning and removal of virus, advanced threat detection, blocking websites that steal passwords and credit card information and advanced filtering system that warns when you visit suspicious websites. The system requirements to run the software can be seen at the download page. There is also a Support section, if you need help with installation, download, activation, troubleshooting or others.
You can upgrade from free edition to premium apps for ultimate protection against threats, better privacy, multi-layer ransomware protection and comprehensive round-the-clock support. You can download the premium version for a 30 day free trial. If you plan to purchase, then you can choose the number of devices and number of years as well. Payment can be made using major credit cards. You can always sign in to your account to view recent purchases and keep track of expiry.
For small and large businesses, Bitdefender has a range of products to protect against cyber threats, to secure data centers, cloud security, to name a few. All the products and services can be seen under the Business section of the website. For more information or queries on download, user guide, installation, activation, cancellation, or others, reach the Bitdefender customer service.
I need help. My Bidefender Total Security for which the subscription was renewed recently is not functioning well. The quick scan scheduled for 9.30 am usually pops up at the right time and signals when it is done. It is not doing that and it doesn’t seem to run at all some days.
It takes a long time to open when I click on the icon on the task bar. I think it needs attention.
Hello. Last night (June 27/2019) I purchased Bitdefender Total Security 2019 for the special offer of CAD$19.99. I also purchased Install and Support assistance for CAD$29.99. Later in the evening I received a “Complete your order and save 78%….” email but it did not instruct me on “how” to complete my order. Would you please notify me regarding how I can complete my order? The order originated as the result of a special offer emailed to me from Bitdefender. I thank you in advance for your prompt attention to this issue as well as your response and assistance. John
Hi. We did not activate our new security before it expired. Now having all sorts of problems.
Won’t accept my login details.
We are elderly and do not need this stress. Please help us. Can it possibly be done from your end.
I have been trying to install bitdefender andit says my email address is already used but I know it’s probably because I have tried to install bitdefender before without any luck – help, help. So with that I can’t get any further than the notice that my email address is already used??
Hi
I’m already a customer but I’ve had to acquire a new hard drive for my computer so I lost my bitdefender protection. I’ve tried to download it again however its come up with a message saying the download failed. I’ve tried to download it from the site, this has failed as well. HELP thank-you.
Regards Steve Haydon
Whomever this may concern
somehow I lost the Bitdefender symbol on my startup screen by pressing power off. I purchased bitdefender virus protection from Best Buy on Jan 31 2017 for 2 years which will expire on Jan 31 2019 so I am still protected I paid Geek Squad Membership with virus protection total cost $406.79
I would appreciate very much if you would install Bitdefender virus protection back on my laptop since i paid till Jan 31 2019 I will be purchasing same plan at Best Buy when expires Thank You Look forward for reply
right now I have no virus protection
Irene Loupos
I am extremely annoyed by Bitdefender program interference any time if I only touch the mouse, not Bitdefender any more. Yes, I need protection but don’t want to spend hours to study your program to work for me, it is extremely frustrating, to get ride this annoying intrusion of your page. Can not you do it without me seeing always your face? I expect that antivirus program to be user friendly and be on the shadow not in front page of screen. I don’t NEED YOUR CONSTANT PROMOTION, NEVER BITDEFENDER!
Andrew