Contact Big Lots: Find below customer service details of Big Lots, US. Besides contact details, the page also offers a brief overview of the department chain. Reach the customer service below for queries, complaints or feedback.
Big Lots Head Office
300 Phillipi Road
Columbus, Ohio 43228-5311
United States
Phone: (614) 278-6800
Customer Service
Phone: 1-866-BIG-LOTS (244-5687)
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About Big Lots
Big Lots is a department store chain founded as Consolidated Stores Corp in 1967. Currently operating in over 1,4500 locations across 47 states, the company employs more than 11,000 and has its headquarters at Columbus, Ohio. Big Lots claims its products are priced 20-40 percent lower than other discount retailers. It also offers regular deals to customers at stores and even on the website.
If you are looking for a Big Lots store nearest to your address, you can use the store locator on the homepage and search by city, state or zip code. You can avoid the rush at stores and shop online at the comfort of your home. Products you can shop include bedding, curtains, home decor items, household essentials, floor care, rugs, mattresses, chairs, bedroom furniture, outdoor lighting, audio accessories, office supplies, small appliances, toys, as well as food and beverages.
Purchases online can be securely done using Visa, MasterCard, Discover and American Express cards. Upon confirmation, you can track status of order by signing into your account. Big Lots uses Ground and Express shipping options. The standard shipping takes 5 to 8 business days for delivery.
Big Lots offers shoppers a 30-day return policy. If you are not satisfied by the quality of a product you can return same in-store or by mail for a full refund. Browse the FAQ section on the website for complete terms. If you are a regular shopper, note that members of the Buzz Club can earn and redeem coupons, and enjoy special discounts and exclusive access to VIP shopping events. For more information or queries on store locations, refund, cancellation, payment, or others, reach the Big Lots customer service.
