Contact Autodoc: Find below customer service details of Autodoc, including phone and email. Besides contact details, the page also offers a brief overview of the auto parts retailer.
Head Office
Autodoc GmbH
Josef-Orlopp-Straße 55
10365 Berlin, Germany
Customer Service
Phone: +49 30 22026998 (Germany)
Phone: + 44 20 38850006 (UK)
Email: [email protected] (UK)
Email: [email protected] (Germany)
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About Autodoc
Autodoc is German auto parts retailer founded in 2008. Headquartered at Berlin, Autodoc specializes in car accessories and spare parts across Europe. Besides Germany, Autodoc operates in 26 European countries. The Autodoc catalog includes more than 2.5 million items and 545 brands. Employing more than 1,000, Autodoc has a 40,000m2 warehouse from where products are packed and shipped. One of the leading auto accessories retailer in Europe, Autodoc boasts of widest product range, top quality spares and pricing lower than competition. All parts in fact come with a 2 years warranty. Some of the top brands featured on the website include Bosch, Hella, Vemo, Sachs, Beru, Behr, among others. In 2018, Autodoc had turnover of £415 million.
Shopping of car parts and accessories can be done on Autodoc website and smartphone app for Android and iOS. There is a drop down on the website allowing shoppers to choose from a list of Autodoc websites servicing specific regions. Explore the categories under the main menu or enter the part number or name on the search tool. Shoppers can look for truck parts, motorcycle parts, tyres, tools, car accessories, engine oil, filters and brake system. The catalog of parts for passenger cars include engine oil, tyres, car care items, bearings, belts/chains, brake system, AC compressor/motor, ABS pump, ABS sensor, clutch cable/parts, battery, air filter, cooling fan, antifreeze, coolant, transmission parts, suspension and arms, repair kits, steering items, sensors/relays, windscreen cleaning system, propshafts, fuel supply system, pipes and hoses, among others. You will find parts and accessories for models of Mercedes Benz, BMW, VW, Toyota, Volvo, Honda, Renault, Toyota, Audi, Ford, Nissan, Opel, among others.
A faster way of searching for parts is by selecting the make, model and engine type on the parts search tool on the homepage. For tyres, you can search by width, height, type, diameter and the manufacturer. Some of the premium tyre brands include Dunlop, Michelin, Avon, Metzeler and Bridgestone. Need professional tools for your garage or personal use, you will find the dedicated Tools section that features air tools, bits, drills/guns, grinders, jack stands, hammers, wire brushes, vices, saws and screwdrivers. And who doesnt want to upgrade their vehicle with the best accessories in the market for both interior and exterior. From sensor kits, car mats to wheel trims, you will find a whole range of car accessories on the Autodoc catalog. Other top accessories include car entertainment system, speaker, breakdown tools, organisers and more. On the product page, you can see details of the brand, the weight, specifications and other related information. It also mentions the retail price and the discount available on the product. Look for promotions and sales to enjoy massive savings.
Shopping on Autodoc can be done using all major credit cards and PayPal. While checking out, you can choose the shipping option. Delivery time depends on the product availability. Most products are shipped within 4-5 days of receipt of payment. Shipping costs are revealed during the checkout. Purchases that cross a minimum order value qualify for free shipping. Also, free shipping does not apply to large items and for orders shipped outside the country. Not happy with the product quality? Shoppers enjoy 14 day return policy. By activating Safe Order during checkout, you can extend the return duration to up to 200 days. The Safe Order option comes at a small fee.
Auto owners who would like to try their hands on replacing a part or spare without visiting a garage, there are manuals, guides and video tutorials available to help you with same. For complaints or queries on payment, cancellation, refund, warranty, or others, reach the Autodoc support.
