Head Office
Al-Futtaim Automotive
Marsa Automative Park
Dubai Festival City 11052
Customer Service
Email: afa.sm@alfuttaim.ae
Phone: +971 4 706 2222
Phone: 043784522 (UAE)
______
About Al-Futtaim Automotive
Al-Futtaim Automotive is a key division of the Dubai-based Al-Futtaim Group. Considered a pioneer in the Middle Eastern automotive industry, the brand represents some of the world’s best auto brands. Founded as Al-Futtaim Motors in UAE, it is the distributor and marketer of 25 vehicle brands including Toyota, Lexus, Volvo, Honda and Chrysler. There more than 170 showrooms operated by the brand. Not only passenger cars, Al-Futtaim also sells commercial vehicles, auto components and accessories. Additionally, it deals with buying/selling of used vehicles, leasing and financing. Besides UAE, Al-Futtaim’s operations span Egypt, Sri Lanka, Uganda, Kenya, Oman, Qatar, Tanzania and Pakistan.
Through the store locator on the Al-Futtaim Automotive website you can filter retail outlets in your region. Across the UAE, the brand sells vehicles manufactured by Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. Buyers can explore the vehicles by selecting a brand on the website. Popular models you will find include Toyota Yaris, Toyota Corolla, Toyota Camry, Toyota Avalon, Toyota FJ Cruiser, Toyota Innova, Toyota Previa, Toyota Avanza, Toyota Coaster, Lexus ES, Lexus IS, Lexus LS, Lexus UX, Lexus RC, Dodge Charger, Dodge Challenger, Dodge Neon, Honda City, Honda Civic, Honda Accord, Honda HR-V, Honda CR-V, Honda Pilot, Odyssey, Jeep Compass, Jeep Cherokee, Chrysler Pacifia, Volvo XC40, Volvo V40, Volvo S90, among others.
You can get a catalog of the vehicle at any nearest showroom or navigate through the website to know the highlights. The dedicated vehicle pages has an overview, along with details of specifications. There are also video clips and pictures providing a glimpse of the vehicle from different angles. Interested buyers can book a test drive right on the website. For those who would need financing, the Al-Futtaim Finance will cater to the needs of both private and commercial customers. The finance and insurance solutions include Hire Purchase (buying car with a 20% down payment and monthly installments), Vehicle Replacement Policy (replacement car if there is loss), Motor insurance, Personal Contract Purchase, Service Maintenance Contact and Protect Plus. The Finance Calculator tool will help buyers calculate the down payment and plan accordingly.
Besides new cars, also explore the used cars for a price that suits your budget. You can search a used car on the website by a keyword or through model. You also filter used cars by mileage, engine or color. And for vehicles that need regular servicing or replacement or parts, Al-Futtaim has service centers managed by trained technicians across the country. You can book a service online by entering vehicles details, location and date. Visit the Al-Futtaim Bodycenter for fixing dents, scrapes, accident repair or repainting.ย For complaints or queries on store locations, service center, warranty, career, or others, reach the Al-Futtaim Automotive support.
I have called your customer service 3 times since last month from my cell number and each time the attendant took my details and informed me that I will get a callback within 48 hrs but I have not received any call from anywhere.