Find below customer service details of Andaz Hotels, including phone and email. Besides contact details, the page also offers a brief overview of the hotel chain.
Head Office
150 North Riverside Plaza Chicago,
IL 60606, United States
Customer Service
Phone: 1 800 233 1234 (US)
Phone: +1 800 005 0000 (Mexico)
Phone: 8000 3570 4321 (UAE)
Phone: 0845 888 1234 (UK)
Email: [email protected]
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About Andaz Hotels
Andaz Hotels is a chain of lifestyle boutique hotels owned by the Hyatt, a leading global American hospitality brand for over 60 years. Founded by Hyatt Robert Von Dehn, and Jack Dyer Crouch in 1957, the Hyatt Centre with its headquarters in Chicago, has over 770 hotels, vacation properties, and resorts worldwide. With luxury hotels in prime locations, Hyatt launched the first Andaz Hotel in London in 2007, catering to upscale families and business travellers.
Savouring a variety of cultural experiences, and innovative design-centred elegant spaces, is the key element of the Andaz Hotels. The concept of Andaz revolves around connecting people with socially engaging spaces set in distinct prime locations. There are nearly 20 Andaz Hotels, located worldwide in the United States, Canada, Asia, Africa, Middle East, Europe, and Latin America. In the United States, there are 10 Andaz Hotels, located at Scottsdale, Napa, San Diego, Los Angeles Savannah, Hawaii, and New York.
Every Andaz property reflects its geographical and cultural character, and to give the guests an unforgettable experience. Rooftop terrace, hardwood floors, outdoor fire pits, spacious workspace, walk-in shower, marble bathrooms, bathtubs, double vanity, large windows, and high ceilings. The rooms are spacious, overlooking spectacular views, and well furnished with high-end finishes for a contemporary outlook. Guests can enjoy global cuisine, complimentary beverages, snacks, and wine at their in-house restaurants.
Standard property amenities available at Andaz Hotels are business services with internet centre, fitness centre, meeting facilities, laundry, on-site restaurant, pet friendly, daily housekeeping, and paid parking. The room amenities include Hyatt Grand bed, flat screen TV, controlled heater, and air-conditioning systems, hair dryer, bath toiletries, coffee maker, mini-fridge, ironing board, and 24-hour front office desk. Some properties amenities and services may vary per location, and depends on the request of the guest.
Credit card and valid id proof is necessary at the time of reservation, with full prepayment at check-in and is non-refundable, and changes are non-applicable. Members of World Hyatt are eligible to save up to 10% on standard or premium rooms at Andaz Hotels. An average of $150 USD is the standard rates per night per head, and member rates for a king size bed starts from $190 USD, and suites with double beds, kitchen, living and dining starts at $350 USD per night per head. Non- members have additional charges with room rates for use of amenities, and are not eligible free night stays and credit points.
Members of World of Hyatt are eligible for best rates guaranteed, and a number of payment options are available for guests, to book a room at Andaz Hotels. Payments via credit cards like Visa, American Express, and Mastercard are acceptable, and their 24-hour customer service is available for online reservations and deposit charges are applicable at the time of check-in at select hotels. For complaints or queries on locations, cancellation, refund, career, or others, reach the Andaz Hotels support.
