Find below customer service details of Renaissance Hotels, US, including phone and email. Besides contact details, the page also offers a brief overview of the hotel chain.
Head Office
Marriott International, Inc
10400 Fernwood Road
Bethesda, MD 20817
Customer Service
Phone: 1-800-331-3131 (reservation)
Email: [email protected] (Club Marriott)
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About Renaissance Hotels
An established lifestyle hotel brand, the Renaissance Hotels started out as Ramada Renaissance founded by Marion W. Isbell in 1981. With its first establishment in Colorado, Renaissance Hotels soon emerged as a leading hospitality brand owned by New World Development Ltd, based in Hong Kong. With locations worldwide, Marriott International took over Renaissance Hotels in 1995, and is currently the parent company with its headquarters in Maryland, US.
Renaissance Hotels has a global presence, with over 175 locations worldwide, in Asia, Africa, Canada, Caribbean, Europe, Latin America, Middle East, and United States. Located at exotic destinations, you can book a Renaissance hotel in Alabama, Arizona, California, Colorado, Florida, Georgia, Illinois, Louisiana, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New York, Ohio, Pennsylvania, Tennessee, Texas, Virginia, and Washington to name a few.
With state-of-the-art design innovations and upscale hospitality features, Renaissance Hotels are a premium chain of boutique hotels by Marriott International. Every Renaissance property provides premium accommodation and the best of the local experiences with their on-site navigator programs. The design and service of the hotels reflect the distinct character of the locality, for the guests to experience the cultural flavour and ambience during their stay.
The hotel rooms are spacious, air-conditioned, and furnished with clean bed linen, flat screen TVs, marble bathrooms, free Wi-Fi access, mini-fridge, and work desk. Standard property amenities include, paid parking on-site, heated pool/outdoor pool, bar/lounge, fitness centre, business centre with internet access, bicycle rental, meeting rooms, ATM on site, laundry service, breakfast buffet, sun terrace, coffee shop, and many more.
Intelligent design, excellent customer service, and community inspired activities and features, make the Renaissance Hotel, a perfect retreat for casual and formal stay. Guests can opt between non-smoking rooms, family rooms and suites, and members get exclusive deals for rooms at attractive prices. Additional charges apply for non-members and a standard king size and queen size bedroom cost $175 USD for a night per head, and a large room cost $195 USD for a night per head, and family rooms and suites cost around $200- $350 USD for a night per head. Booking can be done directly on the website.
Staying at Renaissance Hotels, guests can experience a plethora of in-house events like arts, beverage, culinary, industry night, music, sporting event, and much more. There is something for everyone from indoor activities to savouring indigenous cuisines during your stay. A valid credit card is mandatory at the time of check-in, and select few properties require a prepaid deposit during reservation.
Marriott International presents exclusively curated packages and deals, to its esteemed guests through their travel loyalty program, Marriott Bonvoy. Members can earn points and free night credits with the Marriot Bonvoy credit cards with an annual fee starting from $95 USD. The standard check-in time is 4:00pm, and check out time is 11:00pm, and may vary with select properties. For complaints or queries on payment, cancellation, refund, or others, reach the Renaissance Hotels support.
