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Contact of Airydress.com customer service

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Contact Airydress: Find below customer service details of Airydress.com, including phone and email. Besides contact details, the page also offers a brief overview of the company.

Head Office
Dah Sing Life Bldg,
99-105 Des Voeux Road C,
Central, Hong Kong

Customer Service
Email: [email protected]
Phone: nil
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About Airydress
Airydress is a Chinese online shopping destination that is gaining popularity in the world of e-commerce. With it’s registered address in Hong Kong, Airydress has warehouses in the US, UK and Australia. The website features more than 10,000 items, with 350+ items added each week. Airydress mostly sells apparel and fashion accessories for women. On the website, you can shop by categories or search by a keyword. You will find local as well as international brands. There is a Sale section on the website if you are looking for items on large discounts.

Product categories found on Airydress.com include casual dresses, midi dresses, long sleeve dresses, embroidery dresses, trousers, blouses, swimwear, tshirts, coats, sweaters, skirts, jumpsuits and shoes. Items can be filtered using brand, color, size and price. There is a size guide to help those with concerns on right fitting. Payment for purchases online can be made using Visa, MasterCard, Discover, American Express and PayPal.

Shoppers can apply coupons and choose shipping options during checkout. There are standard as well as express shipping options. Shipping partners include DHL, UPS, and EMS. While items are shipped within 7 days, the shipping time it may take to reach your address depends on the destination. Note that Airydress accepts returns within 14 days after delivery. If you plan to return an item you received, you can submit the form online and request for refund. Return terms and procedures are available on the website. For more information or queries on payment, shipping time, refund, cancellation, or others, reach the Airydress support.

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10 Comments

  1. Hi. Bought paid n received my order but no email confirmation with an order number. I need to return 2 of the 4 items but cannot use your online form as I have no order number. Please tell me how to proceed.
    Ros

  2. I am trying to find the form for return of a garment I ordered and have received today. It does not fit and isn’t what I expected. I have noted all the comments from other customers which are all very poor and they are having the same problem. It seems you collect and bank our money and refuse to follow your own written orders concerning the returns policy. This is fraud. If I do not receive the appropriate response I shall contact my solicitor.

    My order number is 033410919437

  3. Megan Best Reply

    I ordered 2 dresses on Sunday 31st May. I have checked my bank account and the money for the dresses has now been paid to you. To date, I have not received a confirmation e-mail, quoting any order number from you to state you have received my order, and when I am likely to receive my goods. I would appreciate you looking in to this for me.

  4. sandra malone Reply

    I have been trying for 2 days to start a refund for a dress that’s too big. Just cannot get anywhere. This is a dreadful company and I will think twice about ordering again.

  5. I have tried several times today to check an order I placed two weeks ago. You have taken the money £104.18 on the 4th February 2020. I do not have an order number. I have checked all three of my email address but nothing.

  6. Can someone please help me with a cardigan that I need to return for which I would like a refund? I cannot find the return form on your website so any help will be much appreciated?
    Thank you

  7. Eirwen Langdown Reply

    Have spent all morning trying to contact anyone who can help me return my purchase and exchange it for larger size.If this is normal procedure, then I shall think twice before buying anything Else.This is unfortunate as I like the garments very much.

  8. susan griffo Reply

    I order on 11-29-19 and have not received any of my items one for 15.99 and they other for 102.16 you have taken the money out of my account but can you please tell me where the items are. Thank you

  9. Yvonne Pettingill Reply

    Have sent 2 emails via your website but both have been returned undelivered.

    I am trying to find out the address to return my order as it does not fit.

    Look forward to your response.
    Thanks

  10. My friend buy a dress for me on Airydress but it’s the size now am asking if I can return it for a bigger size please I will sure appreciate the exchange because I really loves the dress and my friend name is Fabian Oconnor, please I need a response of how he can return it for a bigger size, thank you

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