Gati Contact: Find below customer care details of Gati couriers/cargo delivery in India, including phone and address. You can reach the below contact for queries on Gati locations, freights, online tracking, cargo rates, express delivery or other questions on Gati services in India. Besides contact details the page also offers information and links on Gati products and services.

Gati Head Office
Gati Ltd, 1-7-293, M.G.Road
Secunderabad 500 003
Phone: (040)27844284
Fax: (040) 27894284

Gati Couriers Customer Care
Phone: 1800-180-4284 (toll free)
Phone: 09860354284

Email Support
Write your complaints or feedback to  [email protected] or [email protected]

Regional Offices
Kolkata: 033 24017343 (for all east regions)
Mumbai: 022 39344900 (for all west regions)
Gurgaon: 0124 2644200 (for all north regions)
Bangalore: 080 23725100 (for all south regions)

International Offices
China: (0086) 10 65831275
Dubai: +971-4-6091914
Hong Kong: (852) 2850 8111
Nepal: +977-1-4256599
Singapore: (65) 65874284
Thailand: +66 (0) 2 7458400-3
Malaysia: +603-7880 5886

Would you like to escalate a complaint with senior authorities? Reach the corporate office at Singapore in this email [email protected]

Locate Gati Office
Would you like to locate a Gati office nearest to your street? Click here to locate by pin code or city name. You can visit a local Gati office to send your packages, enquire on rates or transit time.

Track Shipment
To track your shipment sent through Gati click here. You need to input the consignment or docket number to get details on the status.

Pickup Request
Would you like a Gati executive to pick a package from your address? All you need to do is fill this online form here, providing details of the origin, destination, weight, etc.

Calculate Rates
To calculate cost of your shipment click here. You need to input the origin, destination and weight details.

About Gati Ltd
gati-logoGati Ltd was launched in the year 1989. It is a leading express distribution company in India with an annual turnover of Rs 9334 million. Gati connects to some 622 districts and has over 5000 business partners, 60 delivery warehouses across India. The company in fact operates a fleet of more than 4000 vehicles on road. Gati has its presence internationally in Bhutan, China, Dubai, Hong Kong, Nepal, Malaysia, Singapore and Thailand. The company employs some 3,500 people. Each month, Gati ships some 3 million packages.

If you dint know, Gati was the first in the logistics industry to be awarded ISO 9001 certification. The company won the “Best Logistics Provider of the Year – Road” award at an event organised by the Economic Times and Business India Group. Gati’s services include Gati Surface Express, Gati Air Express, AI Gati Courier, Gati Art Express, Gati RedSun, Gati Kausar, Gati Transport Solutions, Gati Europe Express, Gati Global Express, Gati International and Gati Ships. The Gati Surface Express service offers different options such as delivery within city, regional distribution, or bulk shipments. The service has free door pickup and door delivery and online track and trace facility. Gati Air Express delivers shipments across all major cities the next business day.



  1. Hi,

    No one is responding on my complaint which was reported on 4th July. Every time I am getting the answer they are working on it. Would you be kindly able to help me.
    Telephone complaint number: 13120068
    Web complaint number: CS74443



  2. Toll Free Number does not accept Complaints? Mangalore Gati Office Number 9741160*** was contacted and no person attends or receives the call.

  3. Biswajit Ghosh Reply

    Please, send Gati courier address and phone number in Baghajatin, Kolkata-700092 area.

  4. debashish dutta Reply

    dear sir.
    What is the the charges to transfer bike from mumbai to many days it takes for the delivery of bike to kolkata..what are the documents required to support the delivery of bike …

    • it depends on the weight..ring the helpline for more details..

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