Airtel Lanka Head Office
598, Elvitigala Mawatha,
Colombo 5, Sri Lanka
Airtel Lanka Customer Service
Phone: dial 555 or 075 5 555 55
Fax: 075 5 755 755
Email: 555@airtel.lk
Broadband Support
Phone: dial 7070 or 075 5 707070
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View / Pay Bill
To view or pay your Airtel bills online click here
Locate Airtel Store
To locate an Airtel store nearest to your city in Sri Lanka click here. You can visit a local store for new prepaid / postpaid connections or to pay your pending bills.
About Airtel Lanka
Airtel Lanka was launched in Sri Lanka in the year 2009. The telecommunications company is owned and operated by Bharti Airtel which has over 200 million customers and operations in some 19 countries. As of September 2011, Airtel had revenue of Rs. 172,698 million. Founded by Sunil Bharti Mittal, Airtel is the fifth largest mobile operator in the world. In Sri Lanka, Airtel has over 2 million subscribers. Across the country, Airtel has offices in Borella, Colombo, Dehiwella, Kaduwela, Kandy, Kurunegala, Matara, Negombo, Gampaha, Panadura, Puttalam, Ratnapura and Wellawatte.
Airtel prepaid plans include Standard Plan, Youth Top-up and Unlimited Friends for a year. Prepaid phones can be recharged at any local store through recharge cards or cash. For new connections, just fill in the application form and submit it along with a copy of your National Identity Card or Passport or Driving License. If you dint know, special offers are available with several mobile brands such as LG, Sony Ericsson, Motorola, Panasonic and Nokia. Tailored solutions are also available for BlackBerry devices.
For postpaid phone, Airtel offers Zero Rental Plan, Youth Plan, 300 Per Second Plan, 299 Package and Airtel Five Package. Payment for postpaid bills can be paid through credit card online or just visit any Airtel store across Sri Lanka. Airtel postpaid provides you with International Direct Dialing, international roaming, GPRS roaming, call waiting, call divert, conference call, missed call alert and voice mail services.
Airtel offers various value added services and that include Free SMS alert services, Airtel Phone cricket service, Job alerts, News alerts, Ringtone downloads and popular music tracks and Airtel Live TV. To download applications just point your mobile browser to apps.airtel.lk.
Looking for broadband? Airtel Lanka offers mobile broadband services with speeds up to 3.6 Mbps. In addition, the Airtel USB Modem can be inserted along with a SIM card into your computer’s USB port to access internet on Airtel 3.5G/GPRS network
Wrong customer service number.
Above mentioned number-075 5 555 55
It should be 075 5 555 555
How do I connect to a customer care representative directly?
i lost my phone on 17.12.2011.but i found that someone has got GPRS service using a AIRTEL sim and has used the GPS facility on 23.11.2011.im very sure he had got the GPRS service at 23:00:12 on 23.11.2011. i think someone has picked my phone after dropping it from my pocket.
My phone has stopped working. The SIM is inserted properly, but it shows no signal. I called Airtel, they said they are fixing.