Contact Carousell: Find below customer service details of Carousell app, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the support below for queries, complaints or feedback.

Head Office
71 Ayer Rajah Crescent
Singapore, 139951
Singapore

Customer service
Email: [email protected]
Email: [email protected]
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About Carousell
Carousell is a mobile marketplace company in Singapore that was founded in 2012. Available for both iOS and Android, the app connects sellers and buyers directly. Sellers can list their products in a jiff, uploading their pictures and finding a buyer. In addition to Singapore, Carousell also has operations in 13 other cities. One of the fastest growing marketplaces, it boasts of over 35 million listings. Top product categories include Clothing, Fashion Accessories, Furniture, Property, Automobile, Toys, Smartphones, Electronics, Computers, to name a few.

New buyers or sellers need to sign up for an account with their personal credentials. The account will be suspended if you violate Community Guidelines. Sellers can upload multiple pictures, add description, price and other details. They can also edit or delete their listing through the user friendly dashboard. As for buyers interested in products, they can chat up with sellers, leave a review and make payment through bank transfer, cash on delivery or Paypal. For more information or queries on payment, refund, cancellation, new registration, technical support, or others reach the Carousell customer service.

This article has 1 comment

  1. Teng Nee Peng Reply

    My Identifier is carousell/tengnp.

    I made an offer to buy an item on 21 Nov 2017 but did not receive any notifications nor any messages on my page.
    I only discovered that the seller (bibi73) has accepted my offer when I searched for her posting and saw a note that I have bought the item.
    I subsequently contacted the seller and made payment for the item.
    However, non of the messages where reflected in the chat section or in my “Buying” archive.
    Why?

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