Contact Airtel – Nigeria: Find below customer service details of Airtel, Nigeria, including phone and email. Besides contact details, the page also offers a brief overview of the telecom operator. Reach the customer service below for queries, complaints or feedback.
Plot L2 Banana Island,
Ikoyi Lagos, Nigeria
Phone: +234 802 150 0111
Phone: +234 802 150 0121
Email: [email protected]
About Airtel Nigeria
Airtel is an Indian telecommunications giant that has operations in more than 20 countries. One of the top 5 mobile service providers in terms of subscribers, the company launched services in Nigeria around 2001. It was the first telecom operator to launch commercial GSM services in Nigeria, and first to introduce 24-hour customer care, monthly free SMS and monthly airtime bonus. Airtel Nigeria is headquartered in Lagos.
Before subscribing to Airtel products, it is safe to check if Airtel has coverage in your location. You can perform this action right on the website. If you have made up your mind, you can visit any of the Airtel store nearest to your address. Stores are found across Abia, Akwa Ibom, Anambra, Bauchi, Benue, Delta, Eldo, Enugu, FCT, Imo, Kano, Lagos, Niger, Ogun, Ondo, Osun, Oyo, Plateau and Rivers.
Airtel’s products include Voice, SMS and Internet. Tariff plans for voice include SmartConnect, SmartPremier, SmartRoam, SmartTrybe, SmartTalk, and SmartValue. The call services include prepaid and postpaid, call barring, call forwarding, caller ID, call waiting, international roaming and toll free line. There are also value added services such as mhealth, Bulk SMS, Do Not Disturb, Hello Tunes and Music.
As for internet, you have plans that offer 160MB data to up to 200GB. Besides data allowance, you can see the validity days as well before picking a plan. Prepaid numbers can be recharged at store or online via the website. If you are a regular user of Airtel’s services, the company has a loyalty programme that rewards members and provides them with a number of benefits.
For those who love shopping online, Airtel has an e-commerce channel called SmartStore where you can shop for phones, tablets, routers and MiFi dongles. You can shop by brands that consist of Huawei, Apple, Samsung, BlackBerry, Nokia, HTC and Lenovo. Purchases can be made using Visa or MasterCard. Deliveries take up to 2-5 working days. For more information or queries on store locations, prepaid connection, SIM card, refund/cancellation, technical assistance, bill, or others, reach the Airtel Nigeria customer service.