Contact Airtel Gujarat – Find below customer care details of Airtel in Gujarat for prepaid or postpaid mobile queries. You can also contact the same for new connections or complaints on Airtel services.


– If you are calling from Airtel mobile, call 121 for queries like Scheme/Bill Plan/VAS Information.
– For complaints or service call the toll free number at 198.
– If calling from any other number dial 9898012345 for Postpaid and 9898098980 for Prepaid.


Bharti Airtel Limited – Enterprise (Corporate)
601-602, Corporate House
Opposite Torrent House
Off Ashram Road ,

Airtel Customer Care Phone

Toll Free: 1800 102 002 (accessible only from Airtel fixed line and Mobile phones) or 0120- 4319696 (accessible from any fixed line and Mobile phones)

Recharge Prepaid

To recharge Airtel prepaid number click here Airtel Recharge. You can even call 543219 (toll free) for the same.

Airtel Postpaid Bill

To pay your postpaid Airtel bill click here. you can even call 543219 (toll free) for the same.

About Airtel

Airtel was founded by Sunil Bharti Mittal in the year 1995. It is a leading telecommunications company with operations in 19 countries across Asia and Africa. With over 207 million subscribers, Airtel today is India’s largest cellular service provider and fifth largest mobile provider in the world. Airtel offers mobile voice & data services, fixed line, high speed broadband, IPTV, DTH, turnkey telecom solutions for enterprises and national & international long distance services to carriers. For more details on Airtel products click here.

This article has 16 comments

  1. parth shah Reply

    I am your customer since last twelve years. I want to recharge my internet & talktime services through power recharge, but unfortunately your retail vendors were told me that your system has been shut because of currency issues. So Please reply me what I will do? I don’t have any credit card or debit (ATM) card.

  2. Mayur Reply


    I am an Airtel postpaid customer. When I go for duplicate sim card (for 9033505***) to the airtel store, he demanded 50 rupees instead of 25 rupees from me and I also complained to the Airtel customer care but no one is taking action towards the particular Airtel store. as per Airtel policy its 25 rupees only for duplicate sim card but they were demanding double the money. So can any body stop this corruption. I have written address of that particular store. Please need help. You can reply me on same email id.


  3. soni Reply

    Airtel indeed offers best services presently. I have subscribed to internet and the 3G speed is very good. However, sad to say your customer care needs care. They dont offer completely information. The Gujarat customer service in particular is super poor. They have now deactivated my 3G and when I call, even hang up my phone.

  4. Subodh Reply

    My Gujarat Airtel prepaid mob. no. is 9725447526 and I had recharged on 17 Feb 13 from my mob balance on your scheme of Rs. 20/- for 300 SMS and 300 MB data for 3 days, however my amount was deducted and I also got confirmation massage. When I used internet and started sending SMS, the amount was deducted from main balance. Then I tried calling customer care but could not get. When I checked today I got SMS that the pack is activated, but I havent used. Do not cheat customers like this.

  5. shubhara pillai Reply

    Dear Sir,
    I have applied for making my prepaid connection to be changed into postpaid since 1month.Your person Mr.Mohan Thapa was in touch through mails and phone calls (9974552949);and even did send a person at my residence to collect the proof of address along with Rs.300/-.Now I am following up with him over mails but there is no reply from his side,neither the phone no is reachable.
    Kindly advise what to do.My no is 8511888982.

  6. Archit jhawar Reply

    My mobile number is xx and my bb services are not working since midnight 12th nov I am unable to talk to your customer care executives through the helpline. I am terribly dissappointed with a provider who has network in 19 countries and cannot provide a solution to my problem.

  7. Dr Pancholi Reply

    Always contact nodal officer of each service provider viz.BSNL, AIRTEL etc by phone and/or email.Next you can write to company HQ.Then CORPORATE OFFICE.Then TRAI.

  8. Sanjaykumar R. Jadhav Reply

    Dear Sir
    I have postpaid connection of your company at Walthera Village ,Tal. Dholka & District – Ahmedabad ,Sir from last month we are not getting proper signal from airtel tower. Also the network frequently switches on / off.

  9. Somya Sharotri Reply

    I am not able to speak to customer care executive as I have to activate my BBM services in my connection please help me out in this

  10. mathew varghese Reply

    my mobile no.xx outgoing and incoming facilities have been deactivated. pls activate it.

  11. Sree Hari Reply

    we are looking for Corporate CUG plan for our Gujarat office. can you send us best CUG plans to my mail id. we required 40 nos. of New Connections.

  12. kalpesh Reply

    I am a regular user of 2G internet plan of Rs.98 which i recharge every month.
    On 13th March I recharged for Rs 98 even though I had previous months GPRS validity of 35 mb left.
    But after some time Rs 43 was deducted from my balance without any warning.

    I came to know this only on 13 March when i checked my balance and after I called the customer care. The customer care transferred the call to his superior (he told me his name was kiran datdiya calling from Bharti House at Ahmedabad) who talked very rashly and did not at least clarify me on why the Rs 43 was deducted. I even requested to talk to his higher authority but he gave me a fake contact number(when I called it said that the number does not exist) .I have never faced this problem before as I have been using Airtel GPRS services since three years.

    I have also seen that another person has been charged the same very recently as seen in this post
    Airtel GPRS – AIRTEL GPRS Wrong Charges Deduction & Rude Behaviour.

    Gave 2 complaints:
    1 complaint on 13 march and no is CLTIS30313583012
    2 complaint on 16 march and no is CLTIS30316367512

    I request you to do the needful and refund the amount.

  13. manoj Reply

    dear Sir/Madam
    i have airtel’s prepaid sim..but as I was in London for few days could not use am back and would like it activated..

  14. JAYENDRA Reply

    Dear Sir / Madam,

    I have lost my mobile handset @yesterday afternoon.
    Request you to please block my prepaid card, number xx immediately.


  15. sachin Reply

    i want to reactive my sim.
    so plz tell me what can i do to reactive my airtel sim..
    plz help

  16. Kamdar Reply

    I made a recharge of 39 so i can talk with my airtel friends with 10 paisa per minute one month..however I found that the company cut from my balance 30 paisa per minute..its trying to reach customer care but no one is picking

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