American Tourister India Contact: Find below customer service details of American Tourister in India, including phone and address. You can reach the below contact for queries on American Tourister products whether luggages, bags or other products in India.
American Tourister India Customer Care
Phone: +91-22-33212600
Fax: +91-22-33212304
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American Tourister Stores
Looking to purchase an American Tourister luggage, bag, backpacks, laptop cases, suitcases or other product? Click here to locate a store nearest to your street. American Tourister India stores can be found in all major cities including Bangalore, Delhi, Kolkata, Hyderabad, Chennai, Guwahati, Ahmedabad, Goa, Chandigarh, Patna, Mumbai, Amritsar, Bhopal, Bhubaneswar, Ernakulam, Guwahati, Vijaywada and more.
Service Centers
Want to repair or replace your American Tourister bag? Click here to locate a service center nearest to your street.
About American Tourister
American Tourister was founded by Sol Koffler in the year 1933. It is today a leading luggage brand that manufactures not just luggage bags but also casual and business bags, laptop cases, among others. The company was acquired by Astrum International (which also owns Samsonite) in 1993. Read More
I bought my Ultra Light Model American tourister from a store in marathalli when it comes to service it’s pathetic. The people says that they have only person to provide service in Bangalore and for any service it takes 15-20 days. Can’t understand such big brand delaying service for so long.
Moreover the service manager for bangalore called Mohan was very rude in talking and realised us that he is obliging a customer by doing a delayed service which is not all accepted from a global brand.
I am still struggling to get this service as i cannot afford my bag to be given for 20 days for one small issue.
I bought 3 American Tourister Suitcases in Muscat (Sultanate of Oman). The side locks got damaged and the the Suitcases are non-usable. Could someone tell me if i can repair the locks, if so, where i can repair it in Muscat.
I am travelling. Am currently in New York. The combination lock of my American tourister has got jammed. How can I open it? I cannot take it to a service centre.
Hello, my AT trolley bag is locked and i cannot open it now as i have forgot the number lock. How do i open it now? Urgent
I have purchased a Trolley Bag on 7th May, 2015 and went to Shimla by train and private car handling the bag very carefully. But in spite of our all the care I noticed that label on the front of bags was removed. I also noticed that allignment of the wheel was also not proper and it is not able to stand on wheel vertically straight. The trolley handle was also not proper and it was very ill fitted. I doubt that in the name of your Brand American Tourister your dealer/ shopkeeper has sold us duplicate bag.
The address of your dealer/ Shopkeeper is as follows :-
Aradhana,
N-32-32A,
Gandhidham, Kutch, Gujarat – 370201
Mobile No. 9727337700 (Sunil G. Issrani)
Mobile No. 9712576050 (Ghanshyam)
Tel No. 02836-232109
When I contacted above shopkeeper on 26/05/2015 regarding this matter, he behaved with us very rudely and told us that he will only repair the bags and it will take more than one month time. after one month when we again contacted the shopkeeper he handed over the bags which was some how repaired for wheel part only by very ill mannered and it seems that it is repaired by some local cobbler. any way our problem did not resolved and allignment of wheel, trolley handle and your brand label was on the same footing as it was before complaint.
Please resolve the above problem by replacing the bags otherwise we will be compelled to move this case to consumer court against the shopkeeper and it will also go against your goodwill and reputation. for your ready reference the scan copy of warranty card is attached herewith. I hope that you will resolve the issue immediately in the interest of your goodwill and products.
I brought American Tourister C1 Red Cyber bag pack around three months back from online store(Flipkart). The quality of the bag is really bad. Within three months, the side stitch has completely removed making me wonder. Can something be done about this? Please let me know. I am very disappointed.
Hi
I have purchased a American Tourister Bag 79” inch. And after the 5 Month its handle broke & now when I contacted the service centre they said that they cannot replace & I have to contact from where I had bought it.
This is totally disgusting that service centre are not cooperating.
Please if anyone can help
Thanks
Vimal
I am having an American Tourister bag. The Bag number system is locked now and I am not able to unlock it. Could you please help me.
I am having a American Tourister bag. The Bag number system is locked now and i am not able to unlock it.Could you please help me.
Dear Sir, I have purchased American Tourister Bag. I have locked my bag with a code but now unable to unlock it. Please suggest how could open it. Its urgent, please help.
I purchase my AT trolley in Feb 2011 from Pune,India. Now I’m in Melbourne and today morning I locked, but now while trying to unlock with the same number, not able to do so.
Can anyone support me to get the service center or any phone/mail where I can get it unlocked in Melbourne.
same happened with me in india, to get it sorted out i have to contact their service head in india,who immediately solved the problem.
i purchased one american tourister last year and on 7th october’12, when i reached mumbai, was unable to open it, as it’s lock was not opening. factory setting was 000 for the no. and i didn’t change it. i was unable to open when i checked in the hotel .But hotel people helped and opened my suitcase with the help of their maintenance staff. today when i sent it to service centre, one dhan singh in their chandigarh sector 19 store refused to repair and needs money for same. Can someone help me out with this please?
Hi
I have purchased a American Tourister Bag 20” inch. And after the 15 days its handle broke & now when I contacted the service centre in Delhi (BAG AND BAGGAGE
36, NISHANT KUNJ MAIN ROAD, PITAM PURA DELHI-6
DELHI
Phone: 09899974636) they said that we cannot replace & you have contact from where you have brought .
This is totally disgusting that service centre are not cooperating.
Please if anyone can help
Thanks
Rahul
I am having the American Tourister trolley bag.The Bag number system is locked now and i am not able to unlock it.Could you please help me to how i unlocked the bag.
i bought one 28 inch size American Tourister soft suitcase on 17th. May 2012, and while travelling last week the numbered lock cannot be unlocked. So far so for international brand but poor quality.
I bought an american tourister suitcase on 2nd may 2012, within 3 days of my travelling the upper handle came off and i had great difficulty during the 14 day tour. I am a heart patient and was greatly distressed and worried how i would handle the situation till i reach home. When i went back to them to show the suitcase they rudely asked me whether i had overloaded the bag!! i would not recommend american tourister.
I bought American tourister suitcases and used it twice in the last two years the complete lining inside the suitcase the corners broke into pieces can u give the service centres address in Bangalore .
I am having the American Tourister trolley bag.The Bag number system is locked now and i am not able to unlock it.Could you please help me to how i unlocked the bag.
I am having the American Tourister trolley bag.The Bag number system is locked now and i am not able to unlock it.Could you please help me to how i unlocked the bag. KIndly also tell me the service center no. and address at chandigarh
I purchased a american tourister trolley bag as soon within 2 days, the handle of the bag get detached from it. Is it a quality scenario of the Company. If it is, then OK but if not then please arrange to standardise by rectifying the bag.
i need the repair center of american tourister trolley bag
i bought it in feb,2010
I have an American Tourister bag with number locks. I have lost the key. Where can I get a new one?
hi,
I am having the American Tourister trolley bag.The Bag number system is locked now and i am not able to unlock it.Could you please help me to how i unlocked the bag.
regards
rajeev
Hi Team,
I am having the American Tourister trolley bag.The Bag number system is locked now and i am not able to unlock it.Could you please help me to how i unlocked the bag.
Thanks & Regards,
Supriya Singh
how can i get duplicate key of american tourister suitcase.
Make a note of the number embossed on the lock cylinder, and call the customer support.
I need the contact details of Service centre in Kolkata as the wheel of my AT Troly bag is not working properly.
I have bought it in May,2010.
reach the customer support and they will guide you on same…