Haier India Head Office
B-1/A-14, Mohan Co-operative Industrial Estate,
Mathura Road, New Delhi-110044
Phone: 011-39496000
Fax: 011-26971562
Haier India Customer Care
Phone: 1800-200-9999 (toll free)
Email: customercare@haierindia.com
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Haier Dealer Locations
Looking to purchase a Haier refrigerator, TV, washing machine or oven? Click here to locate a Haier dealer nearest to your address. You can visit a local dealer store to purchase any Haier product. Hair dealers are found in Bangalore, Chennai, Hyderabad, Mumbai, Delhi, Goa, Trivandrum, Jammu, Ahmedabad, Amritsar, Srinagar, Chandigarh and other major cities in India.
Product Registration
Click here to register your Haier product online. Registering products helps qualify for technical support, warranty service, or to receive deals and offers. Whatever Haier product you have purchased, whether refrigerator, air conditioner, television, washing machine, microwave oven, water heater or dishwasher, you can register your product online.
About Haier India
Haier is a leading electronic and consumer appliance brand in the world. The company began its operations in India in the year 2004. Haier currently has some 33 branch offices, 28 warehouses, 165 Haier Experience Centres, 10 Direct Service Centres and 265 customer care centres. Haier India has a state of the art manufacturing set up for Refrigerators at Ranjangaon, near Pune. Haier Products are available at all major retail outlets across the country. The Haier Group, which is the world’s 4th largest white goods manufacturer, employs over 70,000 people worldwide.
Haier products currently found across India include refrigerators (side-by-side, bottom mounted, top mount frost free, direct cool), washing machines (front load fully automatic, top load fully automatic, semi automatic), televisions (LED, LCD and 3D LED), air conditioners (window AC, split AC), water heaters, toasters, blenders, microwave ovens (convection, grill) and dish washers. In 2011 Haier announced its entry into three new product categories – laptops, home theatres and cameras. For price, model and other details speak with a Haier sales representative or visit the website.
I bought a double door refrigerator 2 years back unfortunately its not working currently due to some problem in freezer section and one of service people visited for first time , took all details (photo of model number,warranty card), checked the problem of issue but then as on date no body is visiting to fix the same. I have lodged complaint with customer care so many times but no one is visiting to fix the same.
I have also contacted service people in Mumbai but no one is coming to resolve the issue . Is it so difficult to resolve the issue or the haier products are not repairable at all.
This is a poor service from haier department. I would not recommend any one to purchase haier product in future and also in addition to this I’m going to publish this in social media sites with image of haier service center person who visited my home for first time or email to higher authority regarding this as this is illegal promising of warranty to customers in India. Even in one of my conversation with customer care I had told them to take repair charge if haier is not taking it under warranty but still this issue is not yet resolved.
I bought a 42″ TV from Mumbai a few years ago. I now reside in Trivandrum. Had a problem with the TV not giving pictures or sound. VEE GEE Care Centre in Trivandrum was
contacted. A Technician came over and aweek later asked us to take the TV to their workshop. The TV was delivered on 26th Nov,2015. Till now they have never comeback with any
sort of solutions nor they are responding properly. How can I get the TV restored to its working position.
I live in Guwahati. I had purchased three water heaters of Haier. It has been almost a week since your technician, Mr Govind Bora visited my flat. He was supposed to have come back the very next day for installation but in spite of repeated reminders he didn’t turn up nor cared to call back. Later contacting your Customer Care Service was also futile as every time I used to call, they used to put me on hold and never came back. Please do something about it urgently.