Contact Dish Tv: Find below customer care details of Dish Tv, including phone, address and email. You can reach the below contact for new Dish Tv connections, Dish Tv packages, offers/discounts, complaints, online payment, account login, dealers, service center or other queries on Dish Tv services. Besides contact details, the page also offers information and links on Dish Tv products.
Dish Tv Head Office
Dish Tv India Ltd.
FC – 19, Sector 16 A, Film City,
Noida, Uttar Pradesh
India
Disth Tv Customer Care
Reach the below numbers for new connections, changing channel packages or complaints on your set box
0120-2550000 (all phones)
1860-180-3474 (BSNL/MTNL only)
New Connections
For new connections sms DISHTV to 57575
Email Support
You can also reach the Dish Tv customer support team through email. Find the customer care and sales dept emails below.
[email protected]
[email protected]
Regional Contacts
1) Phone: 0172-6001347, 0177-6001347 (contact for regions that include Punjab, Himachal Pradesh and Jammu & Kashmir)
2) Phone: 033-60013474, 0612-6001347 (contact for regions that include West Bengal, Assam and Bihar)
3) Phone: 0755-6001347, 0771-6001347, 0674-6001347 (contact for regions that include Madhya Pradesh, Orissa and Chhattisgarh)
4) Phone: 079-60013474, 022-60013474, 0832-6001347 (contact for regions that include Gujarat, Maharashtra and Goa)
5) Phone: 044-60013474, 0471-6001347 (contact for regions Tamilnadu and Kerala)
6) Phone: 040-60013474, 080-60013474 (contact for regions Andhra Pradesh and Karnataka)
7) Phone: 0522- 6001347,0135-6001347 (contact for regions Uttar Pradesh and Uttaranchal)
8) Phone: 011-60013474, 0141-6001347 (contact for regions Delhi, Rajasthan and Haryana)
Dish Tv Complaints
Have a complaint? Reach the nodal officer at your state at the below contacts.
Delhi: 011-66088402
Bihar/West Bengal: 033-40083474/76
Orissa: 0674-2431049/6451693
Andhra: 040-64501342/59
Tamil Nadu/Kerala: 044-42123950/42123951
Gujrat: 079-40002703
Mumbai: 022-61515502
Madhya Pradesh: 0731-4097603
Uttar PRadesh: 0120-2821306
Punjab/HP: 0172-4530671
Rajasthan: 0141-6451436
Goa: 020-32404020
Karnataka: 080-64502341
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Dish Tv Online Recharge
To recharge your Dish Tv account online click here. You just need to enter your member id or mobile number to start the recharge. You can recharge your account through credit card, debit or net banking.
Locate Dealer
To locate a dealer nearest to your city click here. You can reach the local dealer for new connections, payment, offers and more.
Service Center
Looking for a Dish Tv service center? click here to locate one nearest to your city.
Home Delivery
To have a Dish Tv product delivered to your home address click here. You can pay after you receive your Dish Tv kit.
Offers/Discounts
To check Dish Tv offers or discounts on products click here. Special offer packs include silver pack, family pack, gold cricket, hold saver, platinum, south family and more.
About Dish Tv
Dish Tv was founded in the year 2004. It is a DTH television provider in India managed and operated by Zee Network. India’s first direct to home (DTH) entertainment service, Dish Tv offers up to 400 entertaining channels. The company uses NSS6 satellite for providing digital picture quality and uninterrupted viewing. Dish Tv currently has over 11 million subscribers in India. The company had revenues of Rs 10.9 billion in 2010. Dish Tv now has a network of over 2000 distributors and more than 40,000 retailers.
Subscribers can access to Dish Tv’s interactive services that include Movie on Demand, Gaming, Shaadi Active, Jobs Active, Travel Active, ICICI Active, Bhakti Active, Cinema Active and more. You can also order an A-La-Carte pack from genres such as sports, news, kids, Hindi movies, lifestyle and music, infotainment, English entertainment, international entertainment and regional entertainment. Popular channels include Animal Planet, AXN, CNN IBN, Colors, Discovery, Fox Crime, HBO, MTV, Ten Sports, UTV Movies, Zee Cinema, Zee TV, Sony, Imagine TV, Star Plus, DD India, Star Movies, HBO, AXN, NDTV, TLC, India TV, Sun channels and more.
Dish Tv box types include DishTv Standard STB (a set top box with remote control, Dish antenna and pre-activated viewing card); Dish tru HD (better picture clarity, sound, resolution); DishTv on Wheels (a mobile Dish Tv that you connect to a TV screen on car, bus, train etc); Dish Freedom (more than 95 channels).
Sir,
I just got the box to HD bearing VC # 02513330287 based on the assurances of your sales team that i get free HD BOX with add on features and additional HD Channels. To my surprise nothing is free and clarity/ brightness in the normal/ old box ( VC # 01518547582) is better than HD and i have paid Rs. 600/-
I am not happy with the DISH TV team for the following reasons:
1. NOne of the guys speak English
2. NOne of the Customer care guys understand the problem.
3. As i am not happy I just asked all the customer care guy who were linked by one office to other region office to respond to replace old box with new HD box. They have failed to do so and now i get a message ” your DishTV concern against request # 397373135 has been closed” This message received today @ 9.43 am.
4. Is this attitude of your team is pardonable? Can anyone accept this unilateral decision of your team?
5. I started using Dish NETWORK since 3-4 years with a plan of Rs. 300/m super silver package. Progressively the rate per month was increased with change of channels without my consent. Many of the Channels I do not need to watch. How can you increase the rate to Rs. 500/m with varied channels of your own choice? If this is so why do you keep Customer care office who do not care the customer?
6. MOst of your sales executives do not submit true picture of the offer to customer leading to customer’s disappointment. They assure false promises to customer, i do not know whether they themselves are fully knowledgeable on the offer/products leads to hate-redness.
Still I have lot of issues with Dish Network but I feel it is of no use in elaborating. But I hope you being a Nodal officer, will consider my complaint seriously and direct your team to re-install the box removed from my house couple of days back( Bangalore – Padmanabhanagar) and take back the HD box and refund Rs. 600 collected by your office.
Awaiting for your positive response with a firm commitment.
SRINIVAS DHANYA. B
+91 9880540470
With utmost anger and frustration , I would like to state that the services offered to customers from House of Dish TV has been very poor to pathetic.
I have recharged a monthly amount of Rs 270/- and still being denied the entertainment I am entitled to with respect to Dish TV.
The complaint was raised on 6th Jan and followed up on regular basis and its been 23 days, its still under progress .
We have been contacting various customer care executives and spending 1 hour on daily basis and what we get is an endless assurance.
How many more days we need to wait before our complaint sees the light of the day.
Today also, I was talking to one executive for 45mins and he disconnected call abruptly without any resolution ( called from no. 9890465431 ).
I have two points to state here;
1.Immediate restoration of service through your technical team.
2.We have not used your services from last 25 days and still being charged for it, Need refund on pro-rata basis and I think its fair for both sides.
VC No. 01521629980
I am a journalist based out Mumbai. As I write i await a call from Dish TV that customer care has promised to happen within the last 25 minutes.
Yesterday night I was holding on to the line for 20 minutes while they were trying to connect me to one of the seniors and it got cut. There was no response to my ‘CALL ME’ sms.
Complaint number 260044267 (of March 1, 2016)
VC Number 01514384281
Dish TV’s support services were good earlier and were quick. I have been after them since March 1 and till today the problem is not solved and to top it up, my service stands deactivated despite the fact that customer care executive told me that my rental paid got transferred to my account.
Despite calling dozen times, nobody has really cared to solve the case.
My mails and calls to regional office in Mumbai also did not get any response.
We have been customers of DISHTV for years now. In recent years though we have been facing some problems regarding service provided. I would request you to explain the following to me-
1. We are platinum subscribers. I understand that means we are entitled to all channels within a stipulated amount, but we constantly get unsubscribed to channels stating they are A-La-Carte now. We are advised to pay extra for them in order to get them back. Last it happened in case of the star sports channel and when I spoke to your customer Care executive, she couldn’t explain it to me properly. I requested her to not only start those channels but also to subscribe us to the pack with all the channels, she said we already had that. Don’t understand why then we have to pay additionally for some channels, aren’t we paying for them already? We always make an year long online payment. So all our months are already paid for.
2. Yesterday when I switched on my TV for our weekly KBC dose, I found that Sony was gone too. All Sony channels, A-La-Carte. What can a poor customer do? I messaged as directed but couldn’t get them all night. I called your given customer care numbers, switched off in one case busy in the other. This afternoon I messaged again, got a reply to pay extra for Sony pack, I agreed. Sent a message, waited on channel 999 for more than an hour and it isn’t available till now. I sent you that CALL ME message too but I haven’t heard from your side.
Please tell me what is it if not poor customer care and service. We feel like moving to other digital tv options where the service is prompt and far better. I would, if I hadn’t paid for your service till December this year.
Kindly reply.
I have purchased DishTV+ in January. My VC number is 01516855434. I am deeply upset with the services provided by your company. In every 15 days or later my set top box gets deactivated, we spend lots of time and money in calling customer care to reactive it. Now after 2 months the dealer is telling- we have to change your set top box. Worst part is my set top box is very small and only 2 months old but they are giving me very old and big box…which is very disappointing. You can find in your records that every 10-15 days there is complaint launched by us. We are very much disappointed with the services provided by your company.
I am writing to express my displeasure with your poor customer service.
First of all, I called up several times to Dish TV customer service on 24th Dec 2012 to know the exact amount I need to pay to get my Dish TV service activated; I was never informed by any of the customer service executives about the outstanding payment.
Secondly, I was enjoying DishTV services till Oct 2012 however I was being told that my Dish TV was deactivated since May 2012 which is wrong information.
I have already paid Rs 1300 (Rs 1100 as installation and Rs 200 for recharge) for my Dish TV account however after viewing the programmes yesterday evening and at night now, I am getting an message to recharge my account.
A new connection cost is Rs 950 so why would anyone pay Rs 2100 for Dish TV??
So yesterday the information I got from customer service executives was different and now they are saying we can’t help you in this regard.
I spoke to the lady in customer service (she never told me her name) that your account is deactivated reason she told me was wrong and I refuse to believe that my account was deactivated from May 2012 as I am using Dish TV services till Oct 2012 so I just can’t believe this because if the data is not updated on your computers does not mean I am wrong.
I requested the lady to connect me to someone who is a supervisor or a manager who could understand my problem, she connected me to his supervisor named Mohamed Danish, I explained the whole thing to him and in the end he told me that he is from “Installation Department” and he is not a supervisor or a Manager and gave me this email address [email protected] and disconnected…
You should consider the ramifications of such irresponsible service, which will surely not go unnoticed by the public.
As for the undersigned and the hundreds who were in attendance, I have lost confidence in the credibility of your company.
I have purchased a Dish TV from tradus.com on 03-11-2012. On 07-11-2012 I have received Voucher Number and Pin Number. I have given a request for installation to dish tv customer care on 07-11-2012. It was later installed but now it is yet to be activated.
This is to bring to your notice, that I have installed a new connection through dish TV with ID Number 01516986224.During installation service engineer found that the adaptor was missing in the kit. HE told me that he has forgotten the adaptor in the office, and will bring the next day and will complete the installation. Now it’s more than 20 days now one has send the adaptor since then, have called them and their senior authorities n number of times to these all like Mr. Kapil kapur(VP),Mr.Prem verma(ASM),Mr Sujoy row(Service Head),Mr Krishan goel (Owner of distributor).from the past 20 days they daily commits me that the missing product will be send by today, sometimes tomarrow,but all fake commitments. Now u tell me whom to call. I have paid the whole amount to them but still not able to watch Dish TV channels. I have been mentally harassed as well as monitory too.
i have taken a kerala vision cable connection through M/sDigital cable vision, Attur on 2nd january 2012 and paid the whole years rent in advance on the same day.In first week of April2012 my set top box got spoiled and they took it for repair and so far they were not able to repair it .now a days they are not responding my phones also.Please do the needful for either replacing a new set top box or re-embursing my money back. so that i can go for some other service. the telephone no: of authorized person Mr. Vijayan is 09388883550.
Respected Sir,
I have recharged through credit card payment my dishtv account for amount of Rs.160.00/-on 06/05/2012. Nothing yet has been done, am waiting.
Respected Sir,
I have recharged my dishtv account for amount of Rs.600.00/-on22/04/2012. My V.C No. is 01507401783. I am seeing normal silver pack channels but I did not get any other extra channels from offer pack on subscription for two months and onwards payment.
I took a DishTV connection three years ago. I am facing a set top box problem from February 2012. I have telephoned the customer care so many times, but no response. Please also refund my amount of Rs 954. There was some problem with the transaction.