Contact Via Transportation: Find below customer service details of Via, including phone and email. Besides contact details, the page provides a brief overview of the car sharing app and its services. Reach the Via customer service below for queries, complaints or feedback.
Address
Via Transportation, Inc.
226 5th Ave, 3rd Floor
New York, NY 10001
Customer Service
Phone: 347-695-4792
Phone: 917-259-6392
Email: [email protected]
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About Via Transportation
Via is a ridesharing company currently operating in New York City and Chicago. Connecting passengers heading in the same direction, Via allows booking of shared vehicle through its smartphone app for Android or iOS. The number of passengers range from 3 to 6. Payment for rides can be made through credit cards and commuter benefits debit cards. Via also allows to earn free credits by referring friends.
Founded by entrepreneurs Daniel Ramot and Oren Shoval in 2013, rides on Via cost a flat fee of $5. The service is available from 6am to 9pm. Users can enter their pickup and dropoff locations to begin search for cars locally. When the car is 2 minutes away, users receive a text message alert. Average wait time is 5 minutes. Users can also track their vehicle in the app. For more information or queries on payment, refund, cancellation, technical support, or others, reach the Via customer service.
I received a text from you that I would be able to get a reduce price for your Via cars, but there is no place to enter that number.What should I do?