Contact Toyota: Find below customer service details of Toyota Motor Corporation, including phone and address. You can reach the below contacts for queries on Toyota car models, dealer locations, service centers, accessories, used cars, offers, prices, warranty, roadside assistance or other questions. Besides contact details, the page also offers information and links on Toyota services.
Toyota Head Office
1 Toyota-Cho, Toyota City,
Aichi Prefecture 471-8571, Japan
Phone: (0565) 28-2121
Toyota Customer Service (US)
Phone: 1-800-331-4331 (general)
Phone: 1-800-444-4195 (roadside assistance)
Fax: 310-468-7814
International Support
Below are phone numbers of Toyota offices across the world. You can reach these numbers for enquiries on new Toyota models, rates, service centers, dealers or other queries
North America
Canada Caribbean Antigua: (268) 462 1062 Latin America Brazil: 0800 703 02 06 Africa Ethiopia: 251-11-661-36-88
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Asia Pacific / Middle East
Australia: 800 TOYOTA Bahrain: (+973) 17 730730 Malaysia New Zealand: 0800-TOYOTA Europe Belgium: 0800 999 55 |
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Toyota Dealers
Planning to purchase a Toyota car? Simple click here to locate a dealer nearest to your city. You can find a dealer in all major cities across the United States that includes New York, Los Angeles, Chicago, Houston, Philadelphia, Dallas, San Francisco, Charlotte, Washington, Phoenix, San Antonio, Austin, Charlotte, Denver or Atlanta. You could search for dealers by zip code, city or dealer name. You can also search for Toyota Parts Center, Toyota Rent A Car, Tire Center or Certified Used Vehicles. If you want to simply request a quote on a new model you are wanting to purchase click here.
Toyota Care
Through Toyota Care, car owners can get roadside assistance or scheduled maintenance. Members can get a 24hr roadside assistance that covers lockout protection, flat tire changes, fluid delivery or towing. And the scheduled maintenance covers oil and filter, tire rotating or general inspection. For more details call 1-800-444-4195.
Toyota Rent A Car
To rent a Toyota car click here. You can rent a car, truck or SUV from a dealer nearest to your street. Toyota Rent a Car only utilizes latest Toyota vehicles at competitive rates. Every rental comes with free road assistance, including tire changes, fluid delivery etc.
Toyota Owners
Join Toyota Owners to enjoy a range of benefits that include online service history, repair manuals, to get maintenance schedules, view how to videos and access to service offers. To register right now click here.
About Toyota
Toyota Motor Corporation was founded by Kiichiro Toyoda in the year 1937. Headquartered at Tokyo, Japan, the leading automobile manufacturer employs over 317,000 people across the world and had sales of 18.9937 trillion yen (as of 2011). The company ranks third on Forbes Global 2000 of world’s largest companies. Toyota annually spends nearly $9 billion on research and development. Toyota in fact has more than 50 manufacturing plants and sells its products in over 160 countries. In 2010, Toyota sold 8.42 million vehicles globally.
In the United States, Toyota was established in the year 1957. It currently has operations in 49 states and has over 1,500 dealers across the country. The company has created some 365,000 jobs in the US. In 2010, the company invested $18 billion in the country. In 2009, Toyota became the best-selling retail automaker in the US. If you dint know, Toyota has won more Total Quality Awards than any other automaker. Also, Toyota was named one of the world’s most ethical multinational corporations in the Covalence Ethical Ranking – 2009.
Toyota manufactures cars and minivan, hybrids, EVs, crossovers, SUVs and trucks. Some of its car models include 4Runner, Alphard, Aurion, Avalon, Avanza, Avensis, Aygo, Camry, Coaster, Corolla, Crown, Dyna, FJ Cruiser, Fortuner, Hiace, Hilux, Innova, Land Cruiser, Land Cruiser Prado, Previa, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Urban Cruiser, Verso, Vios, Yaris, Yaris Sedan and Zelas. Upcoming models in the US include Camry, SE, XLE and Hybrid XLE. Visit the website for more updated models.
I live in New Zealand. Toyota HiAce is the most popular van in Australia and New Zealand. Electricians and plumbers love this van and waiting for the PHEV version. There is a rummer about PHEV HiAce coming soon. Since the battery is so big, would you consider designing a standard 230V outlet for Australia and New Zealand users? Or maybe design a two way charge cable that not only for charging but also for power output. I believe that will be a big help for the users.
Dear Toyota Rep,
I purchased a 2019 Toyota CHR. Its a lovely car. However, it comes with an android radio that cannot be changed from Japanese to English. The unit seems to have alot of features and acessing them would be necessary to enjoy the car fully. The unit model is NSZT-Y68T. I tried everywhere but I cannot get the language to change. Replacing the unit is another difficulty because its a RHD a replacement is not available. Please tell me what I can do.
Dear Toyota Customer Service,
I have filed several complaints with customer service at Toyota Malaysia, Penang Brunch since 22 Jan 2019 regarding:
Car Model : Toyota Camry 2.5L Hybrid
Local Register Number : PME 7800
Defect : Defective Hybrid Engine
I have contacted the local customer service department regarding the above-mentioned issue several times since 22 Jan 2019. However, the reply from Malaysia customer service was the defective hybrid engine was not covered within the warranty period the car wasn’t serviced in Toyota centre. The reply was rude and to repair it, I need to pay around RM 10,000 at full cost to replace a new engine.
I understand a certain part of car defect might not be cover when I sent my car to service outside. However, the hybrid engine is the heart of a car and it should be covered within the warranty. I am sure you will agree that in view of the above problems was not of acceptable quality for Toyota standard.
I have enjoyed the Toyota Camry and I always trust Toyota as a reputable brand since my very first car, Toyota Vios. But, may I know what happen to you Toyota?
I am very disappointed with the lack of interest I am receiving in regards to this issue; it certainly doesn’t entice me to purchase Toyota car in future. I wish to highlight this to Toyota Japan that this is the service we received in Toyota Malaysia.
Thank you
Sincerely,
Ooi