Contact Tiger Airways: Find below customer service details of Tiger Airways, including telephone and address. You can reach the below contact for new flight booking, cancellation, refund, baggage claim, cheap airfares, deals or other queries on Tiger Airways. Besides contact details, the page also offers information and links on Tiger Airways services.
Office Address:
Tiger Airways Pte Ltd
Changi Airport Post Office
PO Box 82 Singapore 918143
Support:
Phone:+61 3 9999 2888 (booking)
Book Tiger Airways Flight
To book a Tiger Airways flight online click here
Flight Schedule
To check Tiger Airways flight schedule online click here
Baggage Information
Passengers are allowed to carry one item weighing no more than 7kg. For checked baggage, passengers are asked to purchase the 15kg baggage tier during booking or at the airport before departure.
About Tiger Airways
Tiger Airways was founded in the year 2003 and is partially owned by Singapore Airlines. The low cost airline operates from its main hub at Singapore Changi Airport and serves to over 19 destinations including in Thailand, Malaysia and India. According to Wikipedia, the Singapore airline is currently the largest low cost airline in that country.
Tiger Airways Destinations: Tiger Airways destinations include Guangzhou, Haikou, Hong Kong, Macau, Shenzhen, Chennai, Tiruchirapalli, Trivandrum, Canberra, Sydney, Alice Springs, Jakarta, Kuala Lumpur, Kuching, Penang, Cebu, Devao, Manila, Brisbane, Cairns, Gold Coast, Adelaide, Taipei, Bangkok, Phuket, Hanoi, Ho Chi Minh City, Melbourne, Perth, Sunshine Coast, and more.
I travel by Tigerair more than four times from Hyderabad to Singapore.Last time I was provided with Wheel Chair as I
Cannot walk due to knee problems. I called Singapore office 65-3157 6434 to help me on 12/6 night at Hyderabad airport to catch my flight TR-2625 , 01:40;13 jun . PNR-K94 RST
Thanks, Rama Datta 10/6/2017
I have been trying to Add on baggage but the payment is not going through. Tried with different cards but same result. How can I pre book the baggage?????????
Also there is no response from your Indian toll free number. Any other contact number????
I’m about to purchase the return ticket from Jakarta to Sydney. but the confirmation through my handphone showed a 20SGD different. May I know what happened?
I booked a one way ticket from Clark to Singapore with my Citibank credit card this morning at 11.20am. GOT An OTP number and keyed in the number. Tiger website asked me to key in the family name again a few times… thereafter, I thought it would be okay and left. Came back and found a message from Tiger to complete my booking. Prices moved up Peso $2000 (from Peso 6000 to Peso 8800). A few things in my head – 1. Tiger did not want to honour price and decided to bump me out 2. the website is problematic
I booked a flexible package where I can change my booking once without cancellation charges. I called the call center Singapore number three times and spoke to three people to change my flight dates. They had my reference no. and other details but all of them did not know about my package inclusion until I told them. and took me 30 minutes on the phone without recieving any help from
them. They put me on hold for a long period of time. Until now, have not resolved the issue. So, lesson learned, buy the cheapest airfare, non cancellable and non refundable. It is the same thing anyway. Even if you are only a budget airline, you can still provide quality service to your clients. Your call center agents need a lot of improvement when assisting clients.
I am reach to trichy airport in india at 11.05 pm on 02 feb 2017.the flight is tr2665 time is 11.55 pm .my booking ref. No is HB1GYN& I am not allowed in check in ,they say 10 mins late but i am reached 11.05 pm.They are not responsed for alternative solution.They say wait in 1 hr in airport then the tiger airways officer come to me ,he is sendout outside the airport 12.20 pm and record the note is late entry at 12.20 pm ,he is cheating for me. How to rescheduled “manage my booking” at 12.20 pm.in your booking office also not in trichy so who carrying me.Finally i am loss my money and my working leave also oneday waste.If you want proof i am reached in airport at the correct time can you check surveillance camera. then I am go to chennai in India and ask in your agency bhadra . They are is not responsed. They give phone number .The number is always busy. Finally i am loss my money. I am trying to get in touch with customer service & I am not able to reach them.In future avoid this problem for other peoples please to setup in your direct booking office in trichy and chennai airport.
Hi,
I booked flights on tiger today through your online booking service. I do not have baggage to check on although there was not an option provided to just have carry on luggage so I was forced to pay $20USD per person on top of my flight fee. I would like this extra fee to be reimbursed as I will not have any check on luggage. Pleas rectify this straight away. Thank-you in advance for understanding.
Flight number: TR2309/ TZ26
Confirmation number: IDJNNR
(I also have photo evidence of the drop down list not listing a $0 baggage fee option if required)
Kind regards,
Maddison
I took TR 2062 on 8th Feb time 0605 am from Singapore to Hong Kong. I Requested for a small amount of hot water. And i was told I need to purchase. I wasn’t happy with the answer & service given
I am trying to reschedule my booking & I am not able to do through “manage my booking” & then I am trying to contact the India number & it keeps saying that the no. is wrong & I am trying to get in touch with customer service & I am not able to reach them. How else do we do the necessary?
I can’t make payment online with credit card issued in Indonesia for some reason (Credit limit is far beyond the ticket value), where can I pay the Tiger airways tickets over the counter or bank account?
To whom it may concern
I have booked two tickets online (Passenger name Aruna Sudhi & Anushka Robin,Dated :30/05/2014).So far I have not received any email confirmation or booking reference number. I Request your urgent help on this.
We were offered and accepted a refund on flights which were cancelled due to weather conditions and were advised we would receive the full refund within 2 to 4 weeks. It is now approaching 7 weeks and I have not received a refund or communication from Tiger airways regarding this matter. The booking reference is TBUUPN.
Hi,
I am flying with you many many times trough the year and I always tell all my friends to do so swell (I work in advertisement in Melbourne)
I have booked 7 seats with you to go from Melbourne to Alice springs on the 29th of July but you guys canceled it (REF NUMBER : FY9V6N) and I have organise everything around that flight, cars, accomadations etc.
Now the cheapest flight I can find is $300, so I have to move everything around and my friends and me are losing a lot of money.
I am not expecting you to do anything for that flight but as we are flying often with you I would love to have some vouchers for my future flights .
If not we will not fly with you again .
Regards
Sebastien Carmona
i booked and paid for a roundtrip flight from manila (oct 16, 2013) – cebu (oct 20, 2013) – manila at 10pm tonight for 4 with my credit card but didnt get any confirmation from your ticketting office.
Pls give me the details of tiger airways reservation counter in Taipei , Taiwan
the customer service number for the Philippines just keeps on ringing. I’ve tried dozens of times, answered the customer care portal three times already, it’s been month and they have yet to reply to my complaint. Their customer service really sucks, not to mention that their flight schedule is always delayed
Hi. I will be travelling from chennai to singapore in tiger airways. Am I allowed to carry 2 laptops ( one personal and one business ) along with me in my hand luggage, and both together weigh about 10 kgs. Please advice me If I am allowed to carry .
I have bought a ticket and i would like add one extra baggage for flight from Phuket to Singapore. According to the FAQ on website, I must to contact your customer care by phone. I tried to call the call center in Thailand but its a wrong number so i called the airport and the answer was:” you can update your baggage when you do your check in.” Curious, is the price the same as listed on your website?
WARNING: DO NOT CHECK BAGS ON TIGER AIR!!! I have been flying for 30 years and have just had the WORST experience of my flying life, and found out that I am not alone. Airport employees have told me that Tiger Air is the worst at baggage handling. I paid an extra add-on to have my bag transferred in Singapore on my Tiger Air flight from Manila to Phnom Penh (through Singapore). Instead of transferring my bag, they lost it. This is now day 5 of my 7-day visit to Phnom Penh, and my bag is still lost, and it has been a nightmare trying to get any action from Tiger Air — finding phone numbers on the Internet, phoning, faxing, emailing, making daily trips to the airport to check — all fruitless! I will never fly Tiger Air again and do not recommend it to anyone else! Even reputable airlines lose bags occasionally, but reputable airlines do not have a reputation of losing bags often, and they take action and respond quickly when bags are lost.