Find below the customer service details of West Elm. Besides contact details, the page also offers a brief overview of the furniture retailer.
Head Office
3250 Van Ness Avenue,
San Francisco, CA 94109,
United States
Support
Phone: 1-888-922-4119
Phone: +800 1500 4444
Email: customerservice@westelm.com
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About West Elm
West Elm is the one -stop destination for contemporary furniture and home decor. The furniture here is classic and stylish and elevates your home to the next level. The collection at Brooklyn-based West Elm ranges from furniture for the living room, dining room, bed room and other spaces of your home to bedding, bath linen and mid-century pieces. All the products manufactured and retailed by West Elm are sustainably sourced and certified as fair trade products. Design services are offered free to customers and products are shipped free of charge to their doorsteps.
The majority of West Elm products are designed in-house at their Brooklyn studios by a team of talented designers from around the globe. The designs are unique and one of a kind. The company believes in supporting local talent and over $13.2 M was invested in small American businesses and $200 M invested in Artisan communities and crafts folk. All products are made of organic cotton and recycled and upcycled materials and over half the wood furniture is sustainably sourced. No wonder then that West Elm is on Barron’s list of 100 Most Sustainable US Companies list. Many of the West Elm collections are certified as chemical free products to safeguard customer’s health.
Under the category of furniture, West Elm offers a wide range for the living room, bedroom, dining room and home office. For your living room, you can choose from a variety of bookcases, shelves, chairs, coffee tables, console tables, media consoles, side tables, sofas and sectionals. For the outdoor areas, garden and patio in your home you can pick up modern furniture for living and dining, rugs and pillows and also a range of faux plants and flowers. Choose from a variety of indoor and outdoor planters and outdoor lanterns to brighten up your outdoors.
West Elm offers products in pure organic cotton for your bedroom and bath room including bed linen, basic bedding, blankets, duvets, quilts, coverlets, sheets, pillows, pillow covers, throws, towels, mats and bath accessories. General décor items are a special feature of the West Elm inventory. Transform your home with stylishly crafted vases, lanterns, candle holders, decorative objects, sculptures, baskets, hampers, candles, diffusers, jewelry boxes, display boxes and Christmas décor.
Turn your home into a fine -dining hub with elegant dinnerware from West Elm. Pick up your choice of classy bowls, dinner plates, mugs, salad plates, serving platters, bowls, cheese trays, serving trays, bakeware, salt and pepper shakers, flat ware, glassware, stemware, coasters, bar accessories and decanters. Match your dinnerware with napkins, placemats and runners made of natural fibers.
Also available at West Elm are a range of ceiling lighting, chandeliers, lamps, rugs in patterned finish and in solid colors and inspiring artwork, picture frames and wall art. West Elm is the perfect place for you to pick out gifts for housewarming ceremonies, weddings, birthdays and any other occasion. You can filter the options according to price or other parameters and you will be shown a list of suitable things to delight your loved ones with.
Purchases on West Elm can be done using Visa, MasterCard, Discover, American Express and PayPal. For delivery, you have both standard and express shipping options. Under standard delivery, you can expect delivery of products within 4-5 business days. Not happy with the purchase? You can return eligible items within 30 days of receiving order. Note that custom made orders are not eligible for return.
