Head Office
1421 Manhattan Ave
Fullerton, CA 92831
United States
Customer Service
Phone: 1-877-723-3929
Phone: 1-877-505-4040 (online shopping)
Email: deliverysupport@vons.com (delivery)
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About Vons
Vons is a grocery chain operating in Southern California and Nevada. Founded by Charles Von der Ahe in 1906, Vons is found in more than 325 locations. Headquartered at Fullerton, California, the company operates as a subsidiary of Albertsons. Some of its own brands include O Organics, Open Nature, Lucerne Dairy Farms, Signature Cafe, Signature Select, Signature Care, Signature Farms, Primo Taglio, Debi Lilly, Value Corner, and Signature Reserve. Customers can locate a store on the website by address, city, state or zip. Further, stores can be filtered by bakery, bank, pharmacy, gas station, deli, produce, meat and floral.
Join Just for U to get digital coupons and special promotions that will give you massive savings. Create a shopping list and send as email for easy reminder. The Weekly Specials section will show those items that are on discount in food and groceries. Most Vons stores have a pharmacy where you can refill prescriptions and get access to immunization services. The pharmacies accept most insurance plans. Now you can even manage your prescriptions online. At Vons stores you can also purchase from over 300 gift cards. You will find cards from leading retailers and restaurants. If you are regular at Vons, register for a new Club Card.
Shoppers can now shop for items at Vons e-store. You can shop for beverages, bread, cereal, snacks, dairy, eggs, canned goods, deli, frozen foods, fruits, vegetables, meat, cleaning supplies, personal care products, and pet care products. You can schedule a grocery delivery at a time that fits your schedule. Vons delivers 7 days a week between 9am and 10pm local time. Customers enjoy Same Day Delivery most days. However, note that there is a minimum purchase amount. Home delivery rates vary according to weight and destination. Purchases on the website can be made using Visa, MasterCard, Discover and American Express cards. If you are not happy with your purchase, you can return same for exchange or refund. For more information or queries on store locations, payment, refund, career/jobs, or others, reach the Vons support.
I visited the Vons store #3017 in Palmdale, ca. on 11-6-2022 and was greeted by cashier Arcelia. She had a smile on her face and said “good morning and how my day was going” At the end of the transaction I told her that she was courteous and she seemed appreciative.
Have shopped at your Badillo store for over 30 years. Have been using your mobile app since it was first made available. Your new app is not user friendly. To many steps to find items to add to shopping list. I suggest an in store app and a separate home delivery app. Shopping need to be easy not difficult. I need a simple app that works the old app did that job!
I was in your 2735 San Diego store. I always try to shop on Fridays for the $5 specials! Also for the buy 5 and save!
I had to get raincheck this Friday because they did not have 2lb strawberries for the ad price of $1.99 and corn 3 for $1.00 or 99 cents. Why run an ad that dose not back up the product? The way the produce employee just laughed about the lack of product was upsetting. They even had left the strawberry sign up but had 1lb containers that were higher! If you did not notice you would have thought they were $1.99! At check out I was to receive 54 Monopoly cards. . .My checker, Anthony, said he was not about to count out that number and just handed me some. Really?
I wish your employees realize there are 6 stores less the 2 miles customers can go to. (2 Ralphs, Trader Joe’s, Sprouts, Stumps and another Vons 2053!!).
Thank you for your time.
First let me say it’s like trying to find a needle in haystack to get an email address to write customer support. You don’t make it easy.
The reason I am writing is to inquire as to why you stopped selling red chili peppers? I’ve been shopping at my neighborhood VONS in Monrovia, which use to be the preferable PAVILION, for nearly 11 yrs. And I was always able to get some red chili peppers. You seem to no longer offer this product even though it’s an essential ingredient for Mexican and Asian cuisine. Long before COVID-19 I couldn’t find any red chili peppers. You’re not the only store that has this problem. All the stores in my neighborhood seem to have stopped ordering this item.
May I know why?
Thank you,
I enjoy Vons and Albertsons. They are my go-to stores of choice. I have a recipe that, I swear, ONLY tastes right when I use Albertson’s fried chicken. Vons, though is my #1 spot for their fresh baked bread. The bread I like the best is the Farmhouse Baked bread (basic yeast bread). It is THE CLOSEST TO HOMEMADE, EVER! Over the past 2 months, though, something weird has been happening, and now it is almost “normal” for the product. Center of the bread is doughy and PINK. I pull that awy and throw it out, but that means I am paying TWICE the price for a loaf of bread (and it makes horrible sandwiches that way, too). I have made comments to the store(s) I shop in, and they ASSURE me that the loaves are completely done, but it is not right. My thought is that they are increasing the temp to “cook it quicker” and although it has the APPEARANCE of being done, it is not done! Please look into this product quality.