Head Office
Level 7, 40 Mount Street
North Sydney, NSW 2060
Australia
Customer Service
Phone: 1555 or 1300 650 410
Phone: +61 426 320 000
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About Vodafone Australia
Vodafone Australia is the third largest telecom operator in Australia, founded in the year 2009. Headquartered in Sydney, New South Wales, Vodafone Australia is a joint venture between Hutchison Telecommunications and Vodafone Group. The company today boasts of close to 6 mn customers. It’s 4G network in fact covers more than 22 mn Australians. The company has offices in Sydney, Melbourne, Brisbane, Adelaide and Perth, and employs close to 3,000 professionals.
New subscribers can purchase a prepaid SIM or phone directly on the website. You have a variety of plans that you can subscribe on a monthly or annual payment. The plans have different data offers and other features. The Starter Pack offers unlimited national calls, unlimited local SMS, 6GB data and 90 standard international minutes. You can filter plans according to your usage. You can also get a prepaid plan with a phone. Brands featured include Alcatel, HTC, Sony and Huawei.
You can top up your prepaid number using major credit cards on the website. Existing customers can also view and pay their bills by signing into their account. Besides bills, you can also manage account settings and activate plans. If you want to pay bills by cash you can visit any of the Vodafone stores nearest to your address. There are more than 500 stores across Australia for your convenience. For more information or queries on billing, payment, refund, cancellation, online recharge, or others reach the Vodafone Australia customer service.
