Contact Vivint: Find below customer service details of Vivint Smart Home. Besides contact details, the page provides a brief overview of the home security company and its services. Reach the Vivint customer service below for queries, complaints or feedback.
Vivint Head Office
4931 North 300 West
Provo, UT 84604
United States
Phone:Â 801-377-9111
Vivint Customer Service
Phone: 855-626-3303 (new orders)
Phone: 855-898-8908 (customer service)
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About Vivint
Vivint is a home security company founded by Todd Pedersen and Keith Nellesen in the year 1997. Formerly known as APX Alarm Security Solutions, the company currently has operations across the US and Canada. Boasting of more than 1 million customers, the company offers home security, energy management, home automation, cloud storage and high-speed Internet solutions. The motion, door and window sensors detect any forced entry and allows you to monitor your home security 24/7.
There are packages with different features that can be viewed and compared on the website. Smart Protect, which is the most basic, offers 24/7 monitoring, touchscreen panel, 3 door sensors, 1 motion detector and 1 smoke detector. The wireless home security and round-the-clock video recording can be managed on the control panel or using the Vivint Sky app while on the go. The app allows to control temperature, locks and lights; receive home alerts and notifications; and even allows to remotely arm and disarm system. Did you know, you can even lock and unlock your front door with the Vivint Sky app.
The outdoor camera allows users to access 20-second video clips and even records clearly in the night. Additionally, the Vivint Doorbell Camera allows users to see who is at front door from any location. House owners can speak directly with visitors through built-in mic and speaker. There is also the Vivint Element Thermostat that allows users to easily adjust temperature. Users can access and manage thermostat on any smart device.
As for bills and payments, Vivint customers can log into the account center online to view/pay bills or manage services. Payment can be easily made using all major credit cards. For new packages or payment related queries, you can also visit any of the Vivint stores nearest to your address. For more information or queries on packages, payment, cancellation, technical support, or others, reach the Vivint customer service.
