Find below the customer service details of Vera Bradley. Besides contact details, the page also offers a brief overview of the fashion retailer.
Head Office
11222 Stonebridge Road
Roanoke, IN 46783
United States
Support
Phone: 888-855-8372
Phone: 877-905-8372
Email: customercare@verabradley.com
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About Vera Bradley
Vera Bradley is an American luggage and luxury handbag company that started in 1982. The company is headquartered in Roanoke, Indiana. At its core, Vera Bradley wants to empower women. As a result, their ideas and inspirations are drawn from the real needs of women in every field. Notably, their line of products includes a lot of geometric prints, bright floral prints, paisleys, and other unique prints.
This brand has an interesting background story. The company was founded by two friends – Barbara Bradley Baekgaard and Patricia R. Miller. The idea for the company came at the airport seeing a boring bunch of black luggage carried by everyone. During the initial days, the business was run from the basement of Baekgaard. Later, the bags were sold through small shops.
There is a wide list of products sold by Vera Bradley and they are unique in prints and colors. One can shop in the different categories like Backpacks, Accessories, Apparel, Bags, New Arrivals, Bestsellers, and other categories. The bags section includes Tote Bags, Crossbody Bags, Lunch Bags, Baby Bags, Laptop Bags, and Shoulder Bags. You can find many of these bags made from recycled cotton. Under these different sections, you can choose to buy water-repellent materials or easy-to-clean bags.
There are different styles and types of backpacks available. To help you find the perfect backpack, Vera Bradley has a comprehensive guide to shop backpacks that lets you compare backpacks before deciding on the final one. You can choose Large or XL for travel, school, or for any other utility. The accessories section includes categories like wallets, keychains and charms, make-up bags, umbrellas, glasses, and bracelets. Hair scrunchies, bows, and headbands can also be shopped from the hair accessories section. Vera Bradley is more than colorful bags and luggage for fashion. You can find laptop cases, phone cases, and other organizers in the tech section.
Vera Bradley partners with other brands to bring out distinctive products. To shop for these products, visit the collaboration section. You can find collections on Tupperware, Coleman, Sea Bags, Star Wars, Disney, Harry Potter, Crocs, Collegiate, and other brands. You will find your favorite products in a quirky fashion as a result of this collaboration.
Vera Bradly accepts the return of any unused or unopened product within 60 days of purchase with the original receipt or online packing slip. If you return to the store, you will receive in-store credit or credit in the original form of payment. In case, you do not have the original receipt, the item you want to return can be accepted for the lowest sold price. The return will be made in the form of an electronic gift card. If you have purchased through other apps on Instagram or Facebook marketplace, you need to follow their return policy.
You can get discounts and promotions from time to time on the online store. Besides, teachers, students, first responders, medical professionals, and military personnel get a 15% discount on all products. You can visit the website to check your eligibility. Major cards from companies like Visa, MasterCard, Discover, and American Express are accepted for payment. Other accepted payment methods include PayPal, Afterpay and Vera Bradley gift cards.
